Surgery Scheduler

Job Title: Surgery Scheduler

Department: Clinical

Job Summary: As a member of our clinical team, the surgery scheduler is responsible for coordinating all the required elements to schedule inpatient and outpatient procedures and surgeries at the local Hospital facilities.

Principal Duties and Responsibilities

· Monitors, coordinates, and manages all surgical scheduling tasks for assigned providers at assigned clinic location. Including initiating requests to obtain diagnostic testing, pre-operative testing, or surgeries as required by patient’s health care insurers or managed care providers.

· Verbally obtain extensive medical history information such as Allergies, Current medications, previous surgeries, major health problems and family history accurately.

· Reviews surgical procedures with patients, providing education and review of necessary documents and secures patient’s signatures on required documents.

· Confirms patient surgical and diagnostic appointments with appropriate facilities and ensure timely delivery of appropriate documents.

· Assists in coordinating pre-admission testing and notifying patient, sends request for surgical clearance appointments with patient’s Primary Care Physician office, Cardiology or other specialty practices.

· Timely review of pre-operative testing results and forwards abnormal test reports to surgeon. Occasionally communicates same with patient’s Primary Care Physician regarding medical clearances.

· Prepares and collates surgical paperwork and ensures timely delivery to surgical site. Reviews chart for completeness and accuracy by ensuring all pertinent studies/diagnostics are available prior to pre-operative testing and surgeries.

· Immediately greets and directs patients and visitors, answers telephone calls promptly and courteously.

· Utilizes Electronic Medical Record to document all patient communications.

· Assist with any other assigned duties or tasks.

· Maintains confidentiality of all patient information and comply with HIPAA regulations.

· Promotes and supports the mission and values of VWCA through all verbal and nonverbal actions.

Job Qualifications

Education:

High School Diploma or GED

Specific Job Experience

Minimum 1 years’ experience in medical office with medical terminology experience. Prior scheduling experience preferred.

Knowledge, Skills and Abilities

· Must be detailed orientate and able to manage multiple tasks at one time

· Excellent verbal and written communication skills

· Computer proficiency and experience with electronic health care record

· Excellent customer service skills

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• No weekends

Work Location: In person