What are the responsibilities and job description for the Hourly Front of House Manager position at Victory Brewing Company?
Taproom/Front-of-House Manager, Hourly, Part-Time
Position Summary
We’re hiring for a strong supervisor who has had experience working in a full service, high-volume restaurant. You will be committed to continuously striving for and delivering an outstanding guest experience, and have a strong passion for culinary excellence. This role will support our team by acting as an extension of our salaried management team. This is an entry level position.
Key Responsibilities
- Responsible for overseeing all restaurant operations including, but not limited to, supervising restaurant staff, employee hiring and training, and daily maintenance of the restaurant
- Work with the General Manager and Restaurant Management team to establish a strong team culture and create policies/procedures as needed to continually run day-to-day operations and exceed guest expectations
- Collect, evaluate and respond to guest feedback as needed
- Ensure a smooth front-of-house operation at all times, and step in to lead and assist staff as necessary during busy, peak times
- Support and work floor shifts as a Server or Bartender as needed
Requirements
- Preferred experience in working in various other restaurant roles as a server, host, bartender, etc.
- Knowledge of craft beer and/or serious interest in understanding craft beer styles and the industry
- Passing of Level 1 (Certified Beer Server qualification) of Cicerone program within first six (6) months of employment.
Skills/Qualifications
- Knowledge and understanding of financial aspects of business operations
- Self-motivated and exhibiting an aptitude for leading, coaching, and driving excellence
- Ability to work in a fast-paced environment and calmly react to and handle stressful situations and customer complaints
- Detail-oriented and able to multi-task and prioritize your workload
Disclaimer
This Job Description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties.
Artisanal Brewing Ventures is an Equal Opportunity Employer
