What are the responsibilities and job description for the Relief Staff Manager position at Victory Programs?
Job Type
Full-time
Description
Overview: The Relief Staff Manager is responsible for overseeing the Relief Staff pool, by ensuring the effective development, coordination, and management of all Relief Staff. The Relief pool consists of Relief employees who provide essential coverage in the agency's residential programs across both the Recovery and Housing divisions. The Relief Staff Manager reports to the Deputy Director of Human Resources.
The Relief Staff Manager plays a crucial role in maintaining the smooth operation of Victory Programs' residential services by ensuring that the Relief Staff pool is effectively managed and supported. This dynamic position requires a proactive and flexible approach to meet the diverse needs of the agency and its clients.
Key Responsibilities
Required Availability: Evenings, nights, and weekends as required. Must have holiday availability.
Rate: $65,000.00 - $70,000.00 Annually
Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas.
Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30 programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face.
Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment.
Salary Description
$65,000.00 - $70,000.00 Annually
Full-time
Description
Overview: The Relief Staff Manager is responsible for overseeing the Relief Staff pool, by ensuring the effective development, coordination, and management of all Relief Staff. The Relief pool consists of Relief employees who provide essential coverage in the agency's residential programs across both the Recovery and Housing divisions. The Relief Staff Manager reports to the Deputy Director of Human Resources.
The Relief Staff Manager plays a crucial role in maintaining the smooth operation of Victory Programs' residential services by ensuring that the Relief Staff pool is effectively managed and supported. This dynamic position requires a proactive and flexible approach to meet the diverse needs of the agency and its clients.
Key Responsibilities
- Oversee the Relief Staff pool by hiring, training, supervising, and coordinating the Relief Staff.
- Provide guidance and support to ensure high standards are maintained.
- Assist in the development and expansion of the Relief Staff pool, ensuring a strong and flexible team that can meet the agency's coverage needs.
- Work closely with the Recovery and Housing divisions to ensure seamless integration of Relief Staff into the various residential programs.
- Coordinate with program managers to understand their staffing needs and align Relief Staff resources accordingly.
- Foster a work environment that encourages independent and flexible approaches to scheduling and staff management, ensuring that the unique needs of Relief Staff members and program requirements are met.
- Monitor and evaluate the performance of the Relief Staff and the Relief Staff pool, implementing improvements as necessary to maintain high standards of care and coverage.
- Bachelors’ degree required and minimum of 3-5 years’ non-profit experience in staff management, preferably in a recovery or housing service environment.
- Experience managing staff schedules to maximize program shift coverage
- Strong organizational, record keeping and communication skills.
- Ability to work independently and manage multiple priorities effectively.
- Flexibility to adapt to changing schedules and program needs.
- Commitment to supporting the mission and values of Victory Programs.
- Strong leadership and team-building capabilities.
- Problem-solving and critical-thinking skills.
- Ability to work and relate to clients in a helpful, directive, firm, yet compassionate manner.
- Demonstrated ability to work successfully in multicultural settings with diverse client groups.
- Proficient computer skills, including the use of Google Programs, Microsoft Word and Excel.
- Must have a valid driver’s license and access to personal vehicles.
- Providing on-site training for every relief staff hired.
- Monitor shadowing sessions for each relief staff member.
Required Availability: Evenings, nights, and weekends as required. Must have holiday availability.
Rate: $65,000.00 - $70,000.00 Annually
Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas.
Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30 programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face.
Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment.
Salary Description
$65,000.00 - $70,000.00 Annually
Salary : $65,000 - $70,000
