What are the responsibilities and job description for the Wellness Consultant position at Vida-Flo Nashville?
About Vida-Flo: At Vida-Flo, we believe that vibrant health starts from within. We’re pioneers in IV Hydration, Vitamin Infusion, and NAD Therapy, with clinics in Nashville, Franklin, Murfreesboro, Hendersonville, and concierge services we're dedicated to helping our clients achieve optimal wellness and rejuvenation. Our clinics and concierge services offer personalized care that transforms lives by replenishing essential nutrients and revitalizing the body. We are looking for an energetic, friendly, and enthusiastic individual to join our team as a Wellness Consultant. This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering exceptional customer service.
Your Role: As a Wellness Consultant, you'll be at the forefront of providing an outstanding client experience, ensuring our clinics run smoothly, and positively representing the Vida-Flo brand. You’ll be a key player in supporting the growth of our business by assisting clients with service, product, and membership information, all while creating a welcoming and positive environment for both clients and team members.
Key Responsibilities:
- Sign up new clients for monthly membership plans
- Greet clients and manage their needs with a friendly, professional approach
- Use multiple online systems for client check-ins and check-outs
- Monitor and respond to front desk emails
- Answer phones and respond to voicemails promptly
- Manage appointment calendars and communicate schedules to providers
- Educate clients on membership benefits and available services
- Engage with current members to inform them about additional benefits and options
- Contribute to achieving membership goals
- Address client inquiries and requests with care and efficiency
- Perform administrative tasks such as follow-up calls, data entry, and filing
- Ensure accurate information is entered into the point-of-sale system
- Maintain a clean and organized work environment
- Complete daily cleaning tasks and stock products as needed
- Effectively manage time to maintain smooth clinic operations
- Take on other duties as assigned, essential, or otherwise
We’re looking for someone who’s a team player, loves connecting with people, and is dedicated to providing a top-tier experience for every client. Join us and help Vida-Flo continue to grow while being part of a dynamic, fun, and supportive team!
Job Requirements:
- Proven sales experience with a strong ability to meet and exceed goals
- Must be 18 years of age or older
- High school diploma or equivalent required
- Flexibility to work a schedule that includes weekends and holidays
- Basic math skills and ability to handle financial transactions
- Experience with cash register operations
- Excellent customer service skills, with strong written and verbal communication abilities
- Exceptional time management skills and a results-driven, goal-oriented approach
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
Schedule:
- 10 hour shift
- Day shift
- Holidays
- Rotating weekends
- Weekends as needed
Work Location: In person
Salary : $20