Vidalta Residential is hiring: Community Manager - Dallas in Miami

Job Description

Job Description

Description : Job Details :

The Community Manager is responsible for leading and directing all community day-to-day operations to provide optimal return to the investors. The Community Manager leads and motivates community staff employees to provide service to residents and maintain a high level of resident satisfaction. The Community Manager will provide leadership in factors directly contributing to the property operational performance such as : implementing cost control, revenue improvement programs, developing and following annual operating budgets, plus sales and marketing plans.

Key Responsibilities :

• Lead, direct and control all facets of the community to ensure quality services and a high degree of customer satisfaction by Vidalta Living standards and policies, while working within budgetary guidelines.
• Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in / move-outs, accounts payable, order office supplies, etc.).
• Prepare and administer the annual operating and capital budget.
• Meet and support company key performance indicators and objectives to meet or exceed organizational expectations. (Listed below)
• Lead, recruit, hire, train, develop site staff and provide performance feedback to all employees to ensure community performance and adequate staffing. Motivate employees through recognition programs, training and team building.
• Obtain bids for all contract services and oversee routine capital projects. Review, code and approve invoices for payments.
• Oversee the consistency and effectiveness of the Team and associates’ use of the policies and procedures, including priority wait lists, phone techniques, application verification and notification.
• Ensure leasing practices conform to federal, state, and local law, and credit and criminal reports.
• Responsible for reviewing and evaluating market conditions (comps shop) to determine unit prices in accordance with the market and budgeted goals.
• Evaluate and recommend changes on rent / pricing strategies and ensure websites and marketing materials are accurate and updated.
• Participate in resident planned activities for maximum customer satisfaction.
• Ensure timely communication and follow up for all resident concerns, renewals and service requests.
• Conduct daily property inspections to ensure that the physical aspects of the community will meet or exceed established standards regarding the grounds, curb appeal, market ready units, risk management / safety requirements, models, cleanliness, and general appearance. Prepare to implement corrective measures as necessary.
• Follow all Key Performance Indicators, like Occupancy more than 95%, Net Leased more than 93%, Renewal retention per month 50% as a minimum standard, 60 days vacant – ZERO, among others KPIs.
• These KPI’s will be subject to change and revision as the market conditions change.
• Embrace Vidalta Property Management core principles and values. Great Customer Service, Humility, Integrity, Loyalty, Passion, Professionalism, Collaboration, Teamwork and Results.

Requirements :

Experience and Education Requirements :

Vidalta Property Management, LLC participants in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

E-Verify Participation Poster (English & Spanish) : E-Verify Participation Poster English and Spanish

E-Verify Right to Work Poster (English) : verify.gov / sites / default / files / everify / posters / IER_RighttoWorkPoster.pdf

E-Verify Right to Work Poster (Spanish) : - content / uploads / spanish_ier_poster_final.pdf