What are the responsibilities and job description for the IT Infrastructure Engineer III position at Vidant Health?
Job Description
ECU Health
About ECU Health Medical Center
ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.
Position Summary
- Leads and mentor other engineers in the deployment of Compute and Storage Systems within on Premise (Data Center) and Cloud hosted environments.
- Support and mentor other engineers with ongoing maintenance activities to ensure systems remain current, secure, and operating optimally.
- Maintains system inventory, procedures, and technical documentation.
- Proactivity monitor system performance and capacity to support proactive tuning and expansion.
- Participate in the design and implementation of data protection and cyber resiliency strategies.
- Monitor and remediate issues with data protection and cyber resiliency tools.
- Perform data recovery and resilience testing to support business requirements.
- Leads in identifying opportunities and implementation of automation to streamline efficiency.
- In collaboration with CyberSecurity team, evaluate and recommend security hardening technologies across IT Compute / Storage infrastructure platforms.
- Proactively implement changes to reduce risk and minimize unplanned outage or performance issues.
- Oversees advanced, complex technical projects.
- Evaluates, selects, integrates, and implements new system architectures, systems, tools, and processes.
- Provide root-cause analysis of IT issues (break / fix), documenting findings, and implementing avoidance opportunities.
- Collaborate with team members, colleagues, consultants, and vendors to effectively analyze and resolve complex issues.
- Identifies and follows established processes to ensure that issues are resolved, and work is performed according to operational standards.
- Provide on-call support and serve as escalation for other engineers as needed, to 24x7 critical infrastructure operations.
- Demonstrate strong oral communication skill.
- Participates in the planning and design of technology architecture roadmaps.
- Provides leadership in the development of operations policies, procedures and best practices.
Minimum Requirements
Other Information
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General Statement
It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.
Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.
We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.
