What are the responsibilities and job description for the Casino Porter position at VIEJAS CASINO & RESORT?
GENERAL SUMMARY
Under supervision of the Shift Supervisor, the Casino Porter will perform semi-skilled and skilled cleaning and housekeeping of the casino, including the entertainment room, dining areas, and administrative offices. The Casino Porter is responsible for cleaning ashtrays and other receptacles in the table games and slot / video machine areas of the casino, inspecting areas of public and private use, and reporting conditions of the facility both verbally and in writing to supervisors.
CORE SCOPE OF POSITION
- Cleans all casino areas including but not exclusively slot machines, machine bases, table games equipment, OTB, and other casino areas as assigned.
- Vacuums carpets.
- Damp / dust mops and sweeps floors.
- Cleans / moves furniture and light fixtures.
- Cleans lobbies, lounges, restaurants, corridors, elevators, stairways and office areas.
- Dusts furniture, washes walls, ceilings and woodwork.
- Washes windows, door panels, and windowsills.
- Responsible for handling clean-up of blood borne pathogen / bio-hazardous materials, when required.
- Cleans restrooms, which includes toilets, urinals, sinks, showers, mirrors, counters and floors.
- Replenishes paper products in restrooms as necessary.
- Empties trash and carries trash to central deposit sites.
- Transports and sorts trash from recyclable materials and deposits in appropriate disposal sites.
- Determines needed supplies and draws supplies as identified for cleaning assignment.
- Handles cleaning chemicals as directed using proper formulas for safe usage. Refrains from depositing harmful products into sewage system.
- Establishes and maintains positive and cooperative working relationship with other casino team members and guests.
- Maintains knowledge of and effectively promotes company services, guest promotions, and players’ club program.
- Ensures that a clean, safe, hazard-free work environment is maintained.
- Adheres to all company and department policies, procedures, and standard operating guidelines.
- Performs any other duties as assigned
STYLE SERVICE COMMITTMENT
All Team Members commit to delivering Viejas STYLE Service, our own unique delivery of hospitality service that creates an experience our Guests never want to leave. As a Viejas Team Member, your commitment to – and upholding of – these standards is important and necessary to ensure Viejas is a place our Guests and Team Members enjoy as a place to stay, play, dine and work!
INTERACTION
SUPERVISION
