What are the responsibilities and job description for the Inside Sales Representative (Sleep) position at VieMed?
Essential Duties and Responsibilities:
- Identify and connect with Physicians, Nurse Practitioners, Sleep Facilities, Clinics, etc., to promote eRX capabilities and convert existing and new business opportunities within Parachute to VieMed.
- Works with internal and customer office staffs to ensure VieMed onboarding procedures, referral completion process, and appropriate education to system navigation as well as patient identification as needed.
- Exhibits effective written and verbal communication skills. Adheres to cost-containment policies and procedures.
- Works with clinical, managerial and sales staff members to promote and market sleep diagnostic and therapeutic services to all referral sources while enhancing VieMed knowledge base and utilization to existing and new Parachute accounts.
- Prepare a variety of status reports - including activity, productivity, follow-up, and adherence to goals.
- Communicate new eRX product and service opportunities through VieMed, special developments, information or feedback gathered through field activity to appropriate referral source staff.
- Prepare presentations, proposals, and sales contracts as needed.
- Coordinate with company staff to accomplish the work required to schedule and close eRX sales.
- Developing/implementing eRX-to-VieMed processes for new partnerships and business models (Sleep Consultations, FQHCs, customized Target Account protocols).
- EMR metrics/report “Dashboard” enahncements to track eRX-to-VieMed productivity with Analytics Team.
- Internal/External education on eRX process improvement with sales/operations leadership team, providers, and business office.
- Works directly with the sales/operations leadership team for optimal patient and referral eRX communications about orders and escalation of issues.
- Directly assist patients and referrals with eRX-to-Viemed order issues and concerns.
- Execute and report to leadership the weekly eRX KPIs/Pipeline Target updates.
Preferred Knowledge, Skills and Abilities:
- Technical Proficiency with eRX platform
- Customer/Client Focus
- Communication Proficiency
- Negotiation Skills
- Initiative
- Collaboration
- Presentation Skills
- Physical Demands:
- Sitting, standing, walking
- Operation of office machinery and computer equipment
- Occasionally lift/move up to 100 pounds
- Visual abilities to include reading, distance vision and peripheral vision
Working Environment:
This position operates remotely with as-needed field work by promoting our eRX-to-VieMed platform solution to Physicians, Nurse Practitioners, Sleep Facilities, Clinics, etc.
You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. to 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
