What are the responsibilities and job description for the Assistant Business Office Manager position at Vierra Management?
Major Duties and Responsibilities
Assists with the accounts receivable process including the preparation of monthly billing,
recording and posting resident payments, and researching and resolving minor billing
disputes. Post collections on resident accounts and follow up on overdue accounts.
Assists with the accounts payables process including scanning invoices, distributing
invoices to departments for coding, and posting invoices to the proper GL account for
payment.
Assists with the payroll process and payroll record maintenance.
Assists in preparing monthly financial operating statements, balance sheets, cash flow
statements, capital expense summaries, and other financial reports.
Assists with the recruitment process including placing ads/ job opening notices,
accepting applications, conducting pre-screening, scheduling interviews, conducting
background checks, and administering pre-employment testing.
Assists with employee benefits programs including open enrollment, resolving claims,
change reporting, approving payments, and communicating benefit information to
employees.
Assists with training program to ensure that all team members meet training requirements
for their position. Updates training requirements for each position, ensures all team
members attend required training, resources training materials, and tracks effectiveness
of training delivery. Conducts new team member orientation.
Assists in verifying the accuracy of ongoing supplies and fixed asset inventories.
Assists with distribution of the employee handbook and HR policies and procedures
manual.
Assists with ensuring state and federal regulatory policy and record keeping requirements
are met regarding affirmative action, equal employment opportunity, fair labor
standards, compensation, hiring, and unemployment compensation.
Maintains Human Resource Information System records and compiles reports from
database as required.
Rev 2025.03
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Attends training courses and participates in other professional development activities as
required.
Required Qualifications
At least 2 years of experience in a similar finance, accounting, and bookkeeping position
required.
High school diploma required, bachelors degree in finance or business management
strongly preferred.
Highest level of professionalism with the ability to maintain confidentiality.
Demonstrated intermediate to advanced skills in Microsoft Word, Excel, Power Point and
Outlook, Internet and Intranet navigation.
Ability to communicate at all levels of organization and work well within a team
environment in support of company objectives.
Customer service oriented with the ability to work well under pressure.
Strong attention to detail and accuracy, excellent organizational skills with ability to
prioritize, coordinate and simultaneously maintain multiple projects with high level of
quality and productivity.
Strong analytical and problem-solving skills.
Ability to work with minimal supervision, take initiative and make independent decisions.
Ability to deal with new tasks without the benefit of written procedures.
Approachable, flexible and adaptable to change.
Function independently, and have flexibility, personal integrity, and the ability to work
effectively with all departments
Ability to work flexible hours including weekends and evenings.
Be in good health, and physically and mentally capable of performing assigned tasks.
Demonstrates freedom from pulmonary tuberculosis by a health screening performed by
a physician not more than (6) months prior to or (7) days after employment
Must be cleared in a criminal background check administered in the state of Virginia.
Additional Tasks
? Adheres to all facility policies and procedures.
? Treats all residents and staff with dignity and respect. Promote and protect all residents
rights.
? Reports to Director of Nursing or Administrator any allegations of potential abuse or
neglect, or misappropriation of resident property and participates in the investigative
process as needed.
? Complies with standards of business conduct, and state/federal regulations and guidelines.
? Reports noncompliance with policies, procedures, regulations, or breaches in
confidentiality to appropriate personnel. Report any retaliation or discrimination to HR or
the compliance officer.
? Reports any occupational exposures to blood, body fluids, infectious materials, and/or
hazardous chemicals/equipment in accordance with facility policy.
? Always follow appropriate safety and hygiene measures.
? Reports work-related injuries and illnesses immediately to supervisor.
? Follows established infection control policies and procedures.
? Maintains confidentiality of protected health information, including verbal, written and
electronic communications.
? As a condition of employment, completes all assigned training.
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? Participates in all life safety and emergency drills and trainings. Fulfill responsibilities as
assigned during implementation or activation of the facilitys emergency plan.
Personal Skills and Traits Desired/ Physical Requirements/Working Conditions
? Reads, writes, speaks, and understands the English language.
? Exemplifies teamwork.
? Makes independent decisions when circumstances warrant such action.
? Deals tactfully with personnel, residents, family members, visitors, government
agencies/personnel and the public.
? Possesses leadership, supervisory ability and willingness to work harmoniously with and
supervise other personnel.
? Successfully follows oral and written instructions.
? Must have patience, tact, and willingness to deal with difficult residents, family and staff.
? Successfully relays information concerning any given situation.
? Does not pose a threat to the health and safety of other individuals in the workplace.
? Willing to move intermittently throughout the workday.
? Willing to cope with the mental and emotional stress of the position.
? Meets general health requirements according to facility policy, including medical and
physical exams and checking immunity status to various infectious diseases.
? Willing to assist in evacuation of residents during emergency situations.
? Willing to push/pull, bend, stoop, kneel, crouch, and perform overhead lifting and other
common physical movements as needed for the position.
? Communicates professionally and often with medical and nursing staff, and other departments.
? Willing to be called back during emergency conditions.
? Subject to injury from falls, burns, odors, as well as reactions from dust, disinfectants,
tobacco smoke, and other air contaminants.
? Subject to exposure to infectious waste, diseases, conditions, etc.
? May be subject to handling of and exposure to hazardous chemicals.
? Works in office and throughout the facility.
? Willing to work to task completion despite frequent interruptions.
? Subject to hostile and emotionally upset residents, family members, personnel and visitors.
? Works beyond normal working hours and on weekends, holidays when necessary. On call
24 hours per day, 7 days per week.
Compliance as a Condition of Employment and Performance Appraisal
Agreement to abide by all standards, policies, and procedures of the facility, including the
facilitys compliance and ethics program, is a condition of employment. Compliance will be a
factor in evaluating job performance. Violations, including failure to report violations, will result in
disciplinary action, up to and including termination.
This job description is intended to convey the general scope of the major duties and
responsibilities inherent in this position. Other tasks not listed here may be assigned by the
Administrator. Periodic revision may be necessary to reflect changes in expectations placed on
long term care by various governmental agencies. This job description will be reviewed and/or
revised annually and as needed.
Reasonable Accommodation Statement
Consistent with the Americans with Disabilities Act (ADA) and state civil rights law, it is the policy of Vierra
Communities to provide reasonable accommodation when requested by a qualified applicant or
employee with a disability, unless such accommodation would cause an undue hardship. The policy
regarding requests for reasonable accommodation applies to all aspects of employment, including the
application process. If reasonable accommodation is needed, please contact the Human Resources
Department.
