What are the responsibilities and job description for the Hospitality Services Director position at Viewline Resort Snowmass, Autograph Collection?
Main Responsibilities:
Lead the front desk operations and ensure efficient daily operations.
- Recruit, select, and train staff members
- Develop and implement strategies to improve guest satisfaction
- Work closely with other departments to create a cohesive guest experience
Requirements:
- 2 years of experience in hotel front desk management/supervisory operations or related field
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Read, write, and speak English fluently
- Proficient in hotel management software and Microsoft Office
- Detail-oriented and able to multi-task effectively
- Customer service oriented and committed to providing exceptional guest experiences
