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Installation Admininistrator

Viewrail
Goshen, IN Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 6/11/2025
Installation Administrator

Position Requirements & Responsibilities: (These requirements are in addition to all Viewrail employment requirements and policies.)

Job Summary: Installation Administrator is responsible for administrating installation work orders and invoices for regions utilizing local certified installers. Additionally Install Administrators are responsible for maintaining any and all Installer resources and documents through compliance software systems . Offer hands-on assistance and training. This role will also perform the same for local builders that provide their own teams for installation.

Responsibilities:
  • Oversee certified installer invoice management. Work alongside project management teams and accounting to qualify certified installer payments.
  • Keep compliance software systems up to date with Installers documents
  • Run Installer Extra Parts or (pack out program) along with installer sales support
  • Work with local field managers to assign installers and create installation work orders as necessary.
  • When assigned, be a resource in the field for local installers, and builders.
  • Help with local and onsite training.
  • Assist project coordinators, or project managers when necessary.
  • Train teams as needed on product or installation.
  • Help with Customer success needs and Territory development with installers
  • Other duties as assigned.

Required Skills:
  • Strong work ethic and attention to detail
  • Organizational skills
  • Excellent communication skills including listening, comprehension, feedback
  • Computer Knowledge and Ability to create and maintain work sheets
  • Hands on Skills
  • Ability to travel, and drive long distances

Desired Skills:
  • Administrative background
  • Construction knowledge or background
  • Analyzing and creating reports or programs to pull reports
  • Knowledge of Viewrail Product and Applications
  • Ability to communication in Spanish

Benefits:
  • Medical Insurance
    • PPO and HDHP options
  • Dental Insurance
  • Vision Insurance
  • Voluntary Life Insurance
  • 401k with Company match of up to 4%
  • Paid Holidays
  • Paid Time Off

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