What are the responsibilities and job description for the Care Manager - Transforms Lives w /every call! Remote Position! position at Vigilance Health?
Care Manager - Transform Lives with Every Call!
Remote Position | California LVN License Preferred | Compact LVN License Preferred | Bilingual (English/Spanish) Preferred
Are you passionate about making a real impact in people’s lives? Do you have the drive to coach, motivate, and inspire patients toward better health outcomes? If you’re a licensed LVN in California looking for a rewarding remote role where you can truly make a difference—this is your opportunity!
At Vigilance Health, we don’t just manage care—we transform lives. Our care managers are the heart of our patient engagement strategy, ensuring patients receive proactive, compassionate, and effective support to improve their health.
What You’ll Do (Your Mission)
As a Care Manager, you will play a critical role in patient engagement and health coaching, using motivational interviewing techniques to encourage positive behavioral changes. You’ll guide patients in setting SMART health goals and ensure they receive the support they need to improve their well-being and close care gaps.
Daily Responsibilities & Key Success Metrics:
✔ Outbound Patient Engagement – Make 60 calls per day to ensure patients have an opportunity to connect.
✔ Meaningful Connections – Engage with at least 18 patients per day, delivering quality care management and coaching.
✔ Quality Assurance Excellence – Maintain a 90% quality assurance score to ensure high standards in every interaction.
✔ Inspiring Success Stories – Collect at least 2 patient success stories per month to celebrate and share positive outcomes.
✔ Patient Satisfaction – Ensure each assigned patient completes an annual satisfaction survey to help enhance our services.
What Success Looks Like in This Role
✔ Empowered Patients: You’ll motivate, educate, and inspire patients to take control of their health.
✔ Improved Clinical Outcomes: Your coaching will lead to higher patient engagement, better adherence to care plans, and improved health metrics.
✔ Stronger Patient Relationships: You’ll build trust and establish meaningful connections that drive long-term health improvements.
✔ Proactive Problem Solving: You’ll work collaboratively with healthcare providers to close care gaps and improve patient care quality.
What You Need to Succeed
✔ Licensed Vocational Nurse (LVN/LPN) – California license preferred
✔ LVN Compact License Preferred
✔ 2 years of LVN/LPN experience
✔ Bilingual in English & Spanish (Preferred)
✔ Strong understanding of chronic conditions & care management
✔ Excellent phone communication & motivational coaching skills
✔ Proficiency with EHRs/EMRs & strong computer literacy
✔ Compassion, empathy, and a drive to make a difference
Why Join Vigilance Health?
We are more than a healthcare company—we are a mission-driven team committed to improving patient lives every single day.
Our Core Values Drive Everything We Do:
✔ We Have Fire – We are ambitious, hungry to achieve, and embrace challenges head-on.
✔ We Have Drive – We persevere, stay enthusiastic, and never settle for less than excellence.
✔ We Are Partners – We work as a team, take ownership, and serve with selflessness.
✔ We Build Solutions – We are doers, result-oriented, and always think creatively.
✔ We Are Coaches – We inspire, motivate, and encourage positive change in those we serve.
Perks of the Role:
✔ Fully Remote – Work from the comfort of your home while making a huge impact.
✔ Make a Difference – Your work directly improves patient lives and clinical outcomes.
✔ Growth Opportunities – Join a forward-thinking healthcare team with room for professional development.
Ready to Make a Real Impact? Apply Today!
Be a part of something bigger. Join Vigilance Health and help change lives—one call at a time.
Salary : $21 - $25
