What are the responsibilities and job description for the Client service associate position at Vigilant Wealth Management?
Registered Client Service Associate - Aline Wealth Management
Melville, NY, USA
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Job Description
Posted Thursday, November 7, 2024 at 6 : 00 AM
Your Future Team
Aline Wealth Management is a financial advisory team within Hightower, a leading advisor-owned financial services company.
This Barron's and Forbes ranked team provides financial services primarily to high-net-worth individuals and families, including financial planning, investment strategy and implementation, Business Owners and Non-Profits.
We are looking for a person with high-energy who naturally has a "do what it takes" attitude to support a seasoned team while providing the superior experience our clients have come to expect.
The Registered Client Service Associate is a full-time position and will report to the Executive Director.
Please note this position requires you to be in the office from Monday to Friday 9am to 5pm.
What You’ll Do
- Serve as the primary contact for clients, addressing inquiries and providing exceptional client service through phone, email, and in-person interactions.
- Prepare and process documentation for client transactions, including opening new accounts, transferring assets, deposits, withdrawals, account title changes, and address changes.
- Achieve proficiency in relevant technologies including eMoney Financial Planning software, Black Diamond performance reporting platform, Salesforce, Fidelity's Wealthscape platform, Schwab Advisor Services platform, Money Guide Pro, and others.
- Deliver outstanding client support to both internal and external clients, including phone and email interaction, transaction processing, trade execution, and system support.
- Execute trades across client portfolios, DCA trading, model trading, block trading, tax loss harvesting, and Alternative Investments trading.
- Prioritize and organize workflow while performing operational tasks and executing trades.
- Provide client service in the account administration process.
- Process trades for client cash flow needs (need cash for journals, wire transfers, checks, gifts, retirement account distributions, etc.).
- Process client billing on a quarterly basis.
- Manage account configurations in rebalancing software to ensure accuracy of accounts to assigned allocation models, cash reserves, and restricted securities.
- Perform additional responsibilities and undertake special projects as assigned.
What You’ll Bring
- 3 or more years of experience in a client service or operational role within the financial services industry.
- Strong organizational skills with the ability to manage multiple tasks and priorities.
- Teamwork and collaboration.
- Must have advanced spreadsheet (Excel) and proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with CRM systems.
- Interested in finance, economics, and investing.
- Excellent verbal and written communication skills, with a commitment to providing exceptional client service.
- Open to learning new tasks and expanding responsibilities.
- FINRA Series 7 and 63 license required.
- Bachelor's degree in finance, business administration, or a related field a plus.
What We Offer
- Coverage on the first day of employment for medical, dental, and vision insurance.
- 401k Matching Plan.
- Pet Insurance.
- Flexible Benefits (FSA / HSA Employer Contributions).
- Salary of $85,000 - $100,000 based on qualifications and experience.
AN EQUAL OPPORTUNITY EMPLOYER : Hightower is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age (over 40), physical or mental disability, medical condition (cancer-related), gender identity or expression, genetic information including sickle cell or hemoglobin C trait, or any other consideration made unlawful by applicable federal, state, or local law.
You are a U.S. citizen, U.S. permanent resident or have other unrestricted U.S. work authorization and will not require sponsorship for U.
S. work authorization now or anytime in the future.
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Last updated : 2024-11-16
Salary : $85,000 - $100,000
