What are the responsibilities and job description for the Corporate Travel Specialist position at Viking Cruises US?
Corporate Travel Specialist
Job Summary:
As a Corporate Travel Specialist, you will be responsible for managing and coordinating travel arrangements for corporate clients, including executives and other internal departments. Your role involves handling inbound travel requests, ensuring all bookings are accurate and meet company policies. You will also provide VIP-level support, accommodate travel needs for media, investors, and other external guests, and offer air support for large events.
Job Responsibilities:
- Handle high volume of inbound corporate travel requests for various departments
- Accommodate travel requests for corporate travelers, media, investors, and VIP guests
- Manage reporting, PNR, ticketing, groups, and afterhours support
- Provide air support for large events like christenings, sales events, and crew deployment
- Ensure complete and correctly booked reservations and tickets
- Liaise with other departments to fulfill travel requests satisfactorily
- Demonstrate problem-solving ability, organizational skills, and independent decision-making
- Adhere strictly to Corporate Travel Policy and maintain ticketing records for audits
Job Requirements:
- Advanced knowledge of Sabre for booking, ticketing, and ancillary services
- Knowledge of Concur Travel or other online corporate booking tools
- Proficient with MS Office products including Excel, Focal Scope, and Outlook
- 3 years of travel industry experience
- Previous airline or travel agency experience required
- Demonstrated VIP level support with requisite confidentiality
- Excellent written and verbal communication skills
- Thorough knowledge of corporate, cruise, and tour airline tariffs preferred
What We Offer You:
- Highly competitive compensation plan.
- Salary range $24.00-$30.00 per hour determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations.
- Employees are eligible for annual discretionary bonus.
- 401(k) plan with company match.
- Full benefits including medical, dental, vision, life and disability insurance at a highly subsidized rate (some plans are fully paid by Viking).
- Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year.
- Opportunity to take a free and/or discounted cruise.
- Highly subsidized gym membership.
- Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership and too many more discounts to name.
Viking is a certified Great Place to Work company. This certification is a result of our commitment to excellence, integrity and our teams’ outstanding contributions.
About Viking
Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®.
Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel Leisure. No other cruise line has ever received these same honors by both publications at the same time.
Salary : $24 - $30
