What are the responsibilities and job description for the Service Technician position at Viking Plastic Packaging, Inc.?
We are seeking a Service Technician to join our team! You will maintain and repair industrial production and packaging machinery.
Responsibilities:
Responsibilities will include but are not limited to the following:
1.Installation and Commissioning:
•Install and start up equipment at customer sites.
•Conduct equipment testing and ensure proper functionality.
2.Maintenance and Repairs:
•Perform routine maintenance and inspections to prevent equipment breakdowns.
•Diagnose and troubleshoot mechanical, electrical, and PLC issues.
•Execute repairs and replacements of faulty components to minimize downtime.
3.Customer Support:
•Provide on-site training to customers on equipment operation and maintenance.
•Address customer inquiries and concerns promptly and professionally.
•Establish and maintain positive relationships with clients.
4.Documentation:
•Maintain accurate records of service activities, including service reports and documentation of parts used.
•Collaborate with the support team to improve troubleshooting procedures.
5.Continuous Improvement:
•Identify opportunities for product and process improvements based on customer feedback.
•Stay updated on industry trends and advancements in packaging technology.
Qualifications:
- Previous experience in machinery or other related fields
- Strong mechanical aptitude and troubleshooting skills
- Familiarity with industrial tools and equipment
- Ability to handle physical workload
Salary : $45,000 - $75,000