What are the responsibilities and job description for the System Administrator Level 2 (TS/SCI w/ FS Poly) position at VIKTech LLC?
VIKTech is seeking a fully cleared System Administrator Level 2 (SA2) based out of Fort Mead, MD to provide Cross Domain Service (CDS) Solutions.
Duties, Responsibilities, and Tasks:
- Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
- Manage IT system infrastructure and any processes related to these systems.
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
- Provide support for the escalation and communication of status to agency management and internal customers.
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
- Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
- Manage the daily activities of configuration and operation of IT systems
- Provide assistance to users in accessing and using IT systems
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- Provide in-depth experience in trouble-shooting IT systems
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Qualifications:
- Clearance
- TS/SCI with Full Scope Polygraph
- Education
- Bachelor’s degree in a technical discipline from an accredited college or university is required.
- Twelve (12) years of additional SA experience may be substituted for a bachelor’s degree.
- Experience
- Twelve (12) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
- Ten (10) years experience in the design, plan, installation, configuration, and sustainment of a Red Hat Linux (RHEL) environment.
- Ten (10) years experience in the creation of automation scripts for configuration, backup, and restoration using well know scripting languages (for example bash/Perl).
- Three (3) years experience in implementing OS level clustering.
- Five (5) years experience performing Puppet system administration.
- Five (5) years experience installing software from YUM repositories, RPM Files, tar-balls, or source code.
- Ten (10) years experience in researching, acquiring, and applying IAVA patches.
- Eight (8) years experience in using Unix/Linux command line.
- Five (5) years experience with VMWare architecture, Installation and configuration. Experience with facilitating failover with VMotion, VMWare template library, and VMWare monitoring capability.
We’re an EOE that empowers our people—no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status—to fearlessly drive change.
Medical/Dental/Vision-Employee is 100% Covered
Tuition- 5k tuition/training reimbursement per year.
Roth 401k 18k maximum per employee contribution (does 10% matching (No vesting schedule payments are deposited monthly)
Short Term Long Term and AD&D are covered by employer
Flexible Schedules and 4 Weeks PTO
8 Holidays and 2 Floating
www.viktech.net
