What are the responsibilities and job description for the Business Office Manager (BOM) position at Villa at Green Lake Estates?
The Business Office Manager is the primary individual responsible for the timely collection of accounts receivable from all payor sources, updating the accounting systems at the nursing facility and those which interface with the home office. They are directly involved in maintenance of accurate and complete trust accounting records, census information, billing, and resident accounts receivable statements.
Business Office Manager Duties and Responsibilities:
- Enter and Balance Daily Census in PointClickCare.
- Complete Payer setup and changes for all residents.
- Ensure that Medicaid applications are completed by coordinating with Admissions Department and family.
- Maintain financial files on all residents.
- Complete RFMS Authorizations for new Medicaid/Medicaid Pending Residents. Open RFMS Account if necessary.
- Verify responsible party in PointClickCare has a complete address and phone number for statements and collection calls upon admission.
- Update Corporate Office on all Medicaid changes including admissions, discharges, payer changes, and income changes.
- Rerun Medicare and Medicaid eligibility monthly for all residents.
- Make weekly collection calls to families for private pay, resident liabilities and any other outstanding accounts.
- Reviews daily work assignments to ensure they meet regulatory compliance and provide consistent staffing whenever possible.
- Manages the Business Office staff, scheduling breaks, writing performance reviews, and enforcing policies with responsibility to issue Coaching and Corrective Action, as needed.
- Responsible for recruitment, training, supervision, scheduling, time cards, and personnel issues in the Business Office department.
- All other duties as assigned.
Business Office Manager Qualifications and Skills:
- Intermediate systems processing.
- Basic skills in Microsoft Outlook, Excel, and Word.
- Good organizational and communication skills.
- Ability to read, write, speak, and understand English.
- Strong understanding of Medicare and Medicaid claims processing.
- Leadership skills
Business Office Manager Education and Experience:
- High school diploma or equivalent, required.
- Basic accounting or bookkeeping courses or experience preferred.
- At least 3 years of experience working in a skilled nursing facility preferred.
Physical Requirements:
- Walking, reaching, bending, lifting, extended sitting, grasping, fine hand coordination, pushing and pulling, ability to distinguish smells and temperatures, all with or without the aid of mechanical devices is required.
- Meet all health requirements as needed.
Benefits:
- Daily Pay & Competitive Compensation
- 401(k) with company match
- Blue Cross Blue Shield Medical insurance.
- Dental, Vision, and Disability insurance
- Innovative Training Programs
- Opportunity for Growth and Advancement
- Paid Time Off
