Director of Clinical Operations

Villa Healthcare is seeking a Director of Clinical Operations to join their team! The Regional Director of Clinical Operations provides multi-site clinical leadership for a respective group of skilled nursing facilities in a designated region. Providing a consultative approach in supporting facility clinical leadership in the respective region to achieve above-average patient outcomes. Responsible for the overall direction, coordination and evaluation of nursing care and services provided to residents in each of the Region’s facilities.

Designated Region:

Villa at Traverse Point-2828 Concord St, Traverse City, MI 49684

Villa at The Bay-1500 Spring St, Petoskey, MI 49770

Villa at Rose City-517 W Page St, Rose City, MI 48654

Villa at West Branch-446 S Valley St, West Branch, MI 48661

Director of Clinical Operations Duties and Responsibilities:

• Achieves customer service objectives for all facilities within the region, including 3 Star Quality Ratings.

• Ensures Substantial Compliance within all areas of Region’s facilities.

• Ensures successful survey outcomes as measured by an above-average State survey results.

• Supports the provision of safe environments of all facilities within the Region as measured by zero-deficiency OSHA inspections and zero lost time worker’s compensation claims.

• Ensures clinical Company clinical goals are achieved as measured by the Clinical Scoreboard System Review.

• Supports each facility within the region to establish and maintain an active and productive Quality and Performance Improvement Committee.

• Provides oversight and guidance to clinical leaders at each facility to ensure State mandated minimum staffing levels.

• Provides leadership in selecting, developing and retaining clinical leadership talent in all facilities within the Region.

• All other duties, as assigned.

Director of Clinical OperationsQualifications and Skills:

• Excellent written and verbal communication skills.

• Strong interpersonal and team development skills.

• Seasoned leader who demonstrates team play and decision making.

• Advanced critical thinking and problem-solving skills.

• Self-motivation and the ability work independently as well as in a team environment.

• Ability to travel extensively including overnight stays and for extended periods of time.

• Analytical and problem-solving skills.

• The ability to understand process development and improvement.

• Strong clinical skills.

• Knowledge of State and Federal regulations and the survey process.

• Demonstrate basic computer knowledge and ability with an aptitude to learn company applications. Microsoft Office Suite: MS Word, MS Access, MS Excel, E-mail, Outlook, Internet Explorer.

Director of Clinical Operations Education and Experience:

• Bachelor’s degree from an accredited School of Nursing, master's degree preferred.

• 5-7 years of experience as a Regional Clinical Director and/or Administrator in an assisted living, long term care, or related senior housing organization.

• Multi-site experience preferred.

• Must hold and maintain a current Nursing License.

Physical Requirements:

• Walking, reaching, bending, lifting, extended sitting, grasping, find hand coordination, pushing and pulling, ability to distinguish smells and temperatures, all with or without the aid of mechanical devices is required.

• Limited potential for exposure to environmental hazards. Understanding and adherence to company safety standards and protocols required.

• Regular travel by car and/or air approximately 50% of the time.

Villa Healthcare Benefits:

• Competitive Compensation

• 401(k) with company match

• Blue Cross Blue Shield Medical insurance.

• Dental, Vision, and Disability insurance

• Innovative Training Programs

• Access to Villa Perks, an Employee Discount Program!

• Opportunity for Growth and Advancement

• Paid Time Off

Apply to join a growing team today!

SHARED CODE OF CONDUCT:
B.E.T.T.E.R. is Villa's Service Excellence Code of Conduct, communicating our shared standards of working for our patients, while working with each other. Our mutual ideals ignite positive employee engagement through team work & recognition, resulting in an increase in positive clinical outcomes through communication and respect.

Becoming a member of the Villa Team includes upholding Villa’s standards of Service Excellence every day: Be Welcoming To All, Establish a Relationship, Trust & Respect, Teamwork, Engage & Communicate & Recognize

Villa Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.