What are the responsibilities and job description for the Receptionist position at Villa Court Assisted Living & Memory Care?
Celebration
Accountability
Passion for Learning
Love One Another
Intelligent Risk Taking
Customer Second (Employee First!)
Ownership
If these core values resonate deeply with your own moral compass and you meet the requirements below, then you should apply.
Villa Court Assisted Living & Memory Care
Welcomes visitors and answers incoming calls in a warm, pleasant, and professional manner. Maintains a clean and neat reception area, handles specific resident services and community tasks as assigned and seeks administrative support as needed.
Essential Functions and Responsibilities
- Ensures CAPLICO Core Values and Code of Conduct are adhered to at all times.
- Ensures compliance with Resident Rights and HIPAA policies at all times.
- Provides a welcoming environment for residents, staff, and all visitors to the community.
- Operates paging / telephone system as required. Answers incoming calls, both internally and externally, in a warm, pleasant, and professional manner.
- Takes detailed messages when appropriate and ensures that messages are relayed promptly to the intended person.
- Ensures that the reception areas are clean, neat, and inviting.
- Prepares outgoing community mail for pickup. Sorts and distributes incoming mail for distribution to departments.
- Maintains current listing of residents and staff.
- Organizes the necessary information packets for job applicants and new staff.
- Performs clerical functions associated with resident admission, discharges, and readmission as assigned.
Minimum Qualifications
We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and / or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex / pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at