Certified Peer Specialist

Job Description

Job Description

CERTIFIED PEER SPECIALIST

JOB TITLE : Certified Peer Specialist

POSITION GRADE : 74 Pay commensurate with education and experience $15.50-18.00 / hr

DEPARTMENT / PROGRAM : Hope Place

SUPERVISOR : Hope Place Program Manager

FLSA : NON-EXEMPT

JOB SUMMARY :

Under the general direction of the Hope Place Program Manager, the Certified Peer Specialist is responsible for providing quality, trauma-responsive care and programing for adults, ages 18 and older, experiencing a mental health pre-crisis or crisis, by providing the least restrictive means of crisis stabilization and treating guests to ensure their return to a higher level of functioning as quickly as possible. The program will serve those with mental health challenges, co-occurring disorders and developmental challenges; carry out all job responsibilities with fidelity and accountability to the Agencies and Program Mission, Vision, Values, Guiding Principles, and Strategic Plan.

ESSENTIAL FUNCTIONS :

• Exercises full compliance with the Agency’s Code of Conduct, all Agency policies and procedures and Federal and State laws and regulations
• Maintains confidentiality and security for all client and staff related materials and / or records.
• Follows crisis / emergency procedure to contact to Hope place Program Manager or Lead Certified Peer Specialist in the event the Certified Peer Specialist needs support
• Assists in the development of and closely follows program & Guests Safety Plans
• Provides individual and group supervision accounts for guests at all times
• Provides a safe environment for guests and staff utilizing the sanctuary model
• Reads and becomes familiar with program policy manual
• Keeps current with the training requirements regarding Therapeutic Crisis Intervention (TCI), Functional Behavioral Approach, Safety In the Community, and Motivational Interviewing and other related trainings.
• Employs approved crisis intervention / prevention techniques utilizing accepted practices per Agency policy and procedures
• Documents critical incidents as required by program / agency Communicates concerns, problems, questions to Supervisor
• Assists with projects associated with the Hope Place Program, including internal and external committees, task forces and special initiatives
• Exercises daily decision-making, problem-solving and ongoing task prioritization
• Makes appropriate referrals and linkages to community supports.
• Advocacy; community outreach; education; referrals to other services (health insurance enrollment, housing, legal, care management, basic needs, etc.) or ongoing treatment; tools to support wellness and recovery
• basic intake and triage; Social Determinants of Health (SDOS) assessment
• De-escalation; stabilization; (mindfulness and motivational interviewing); and, brief interventions such as art, and journaling.
• Documents progress notes for each visit with clients as assigned in the Electronic Client Record (eCR) within the day of service
• Track and monitor progress and outcomes
• Participates in surveys conducted by referring agencies
• Demonstrates, promotes and practices cultural competency toward Guests and staff through respect and understanding achieved through training and Agency cultural activities
• Recognizes and embraces the diversity of teams
• Supports and develops the strengths of each individual team member
• Fields questions; addresses concern of referral sources / families with Peer Mentor assignments.
• Works with Program Manager to develop individualized plans to support and encourage professional growth
• Completes all required documentation according to appropriate time lines.
• Attends trainings as required and as appropriate to skills related to the position
• Utilizes scheduler on eCR to maintain required expectations both fiscally and programmatically
• Coordinates and facilitates an initial meeting with Guests when they arrive at the program
• Obtains and communicates personal information regarding youth and family from referral source
• Cooperates and collaborates with program staff, volunteers and other agency staff; both internal and external to the agency
• Check and respond to e-mail and phone calls within 24 hours

POSITION SPECIFICS : Education :

Experience :

Certification :

Skills :

Other :

Physical Demands :

The following lists physical demands an employee will perform on a regular basis : standing, walking, sitting, bending, stooping, squatting, kneeling and climbing stairs.

COMPETENCIES : Leading Self

Do the right thing, because it is the right thing, even when no one is looking. Truth to Power.

Build positive relationships through communication and collaborative problem solving.

Believe in the dignity and humanity of all people to reach their full potential.

Salary : $16 - $18