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Intake Coordinator-RN LHTC

Villa of Hope
Rochester, NY Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 5/1/2025

Job Description

Job Description

Intake Coordinator-RN (LHTC)

Full Time

Rochester, NY, US

Requisition ID : 1609

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Salary Range : $ 30.00 To $38.30 (USD) Hourly

Intake Coordinator-RN

SUPERVISORY POSITION

JOB TITLE : Intake Coordinator- RN / Evening

DEPARTMENT / PROGRAM : Medical Services

SUPERVISOR : Nurse Manager / Health Coordinator

PAY GRADE : 82

FLSA STATUS : NON EXEMPT

JOB SUMMARY :

Under the general direction of the Nurse Manager, the Intake Coordinator-RN is a Registered Nurse who will assist in supervising Clinical Aides (as needed in absence of Lead Clinical Aide). In addition to supervision, the Intake Coordinator-RN will manage and direct the intake and admissions process during primarily evening hours. The Intake Coordinator-RN medically and psychiatrically triages and admits new clients who are appropriate for a medically supervised withdrawal detox or inpatient rehab bed. The Intake Coordinator-RN works with all disciplines to promote positive medical outcomes. The Intake Coordinator-RN will demonstrate and be accountable to the Agencies Mission, Vision, Values, Guiding Principles and Strategic Plan.

ESSENTIAL FUNCTIONS :

  • Exercises full compliance with the Agency’s Code of Conduct, all Agency Policies and Procedures.
  • Maintains confidentiality and security for all client and staff related materials and / or records.
  • Is responsible assisting in the supervision of the clinical aide team.
  • Oversees the intake process working with the health coordinator, providers, director of LHTC and administrative team, including billing and utilization review.
  • Triages potential admissions and when needed assists in providing alternative appropriate referrals.
  • Conducts client admissions meeting regulatory requirements.
  • Trains and guides other nurses in the admission process.
  • Participates in the on-call rotation to cover nursing needs.
  • The Intake Coordinator-RN may stand in for the nurse manager / Lead RN when they are not available to ensure the continued operation of the nursing department.
  • The position will share on call duties with Nurse Manager and Senior Director of Nursing and Inpatient Services
  • Under the general supervision of the Nurse Manager / Health Coordinator, the Intake Coordinator-RN may be additionally responsible for the monitoring, treatment and safety of individuals aged 16 receiving medically supervised treatment for substance use withdrawal.
  • Takes temperature, pulse, blood pressure, and other vital signs to detect deviations from normal and assess the condition of patient, and / or monitors unlicensed staff in obtaining vital signs as directed.
  • Accurately transcribes provider orders in accordance with written policy.
  • Communicates with pharmacy staff to obtain medications, conducting prior authorizations as needed to ensure continued care.
  • Assesses acute symptoms of withdrawal, psychiatric status, and / or medical needs. Accurately documents assessments, and effectively communicates nursing assessments to the interdisciplinary treatment team including medical and psychiatric providers.
  • Obtains a full nursing assessment and history, accurately documenting findings and communicating acute needs to the treatment team.
  • Assists in the behavioral management of patients which include verbal redirection and active listening. Functions as a role model to reinforce the development of adaptive behaviors.
  • Implements crisis management techniques to de-escalate clients.
  • Utilizes compassionate therapeutic intervention to assist patients in regaining or improving coping skills.
  • Provides appropriate level of patient education to improve client’s, and their families, level of understanding regarding illness, treatment, patient rights and responsibilities, and the acquisition of adaptive coping behaviors.
  • Provides special attention / monitoring of those patients at risk for suicidal behaviors or leaving against medical advice.

MINIMUM QUALIFICATIONS :

  • NYS Registered Nurse license
  • Bachelor degree preferred
  • At least 3 years of experience as a Registered Nurse
  • At least 2 years of experience working in direct care of clients with substance use disorder; psychiatric background a plus
  • 1 year in a supervisory role preferred
  • Knowledge of medication assisted treatment
  • Ability to establish effective working relationships with other staff, clients and referral sources.
  • Maintain compassion and empathy as well as clear boundaries with clients under the influence of alcohol and other drugs.
  • POSITION SPECIFICS : Skills :

    CPR / First Aid, BLS Certified

    Narcan training a plus

    Physical Demands :

  • Standing / Walking : Standing and walking is required for the majority of time spent on campus. Nurses must be able to walk around campus throughout shift (including hills, stairs, and inclement weather conditions)
  • Lifting : Regular lifting of medical supplies, medications, patient supplies, and patient charts, all weighing up to twenty pounds is required.
  • Bending : Bending is required when administering patient care. One must be able to bend to touch the floor to remove environmental hazards.
  • Kneeling : Squatting is required when operating medical equipment and performing aspects of patient care, such as CPR

    COMPETENCIES : Leading Self

  • Character and Courage (Integrity and Trust)
  • Do the right thing, because it is the right thing, even when no one is looking. Truth to Power.

  • Customer Focus
  • Build positive relationships through communication and collaborative problem solving.

  • Commitment to Diversity, Inclusion, Justice and Equity
  • Believe in the dignity and humanity of all people to reach their full potential.

    Leading Others

  • Process Management
  • Develop and monitor processes and organize resources to achieve desired results.

  • Develop Self and Others
  • Continually develop self and others capabilities to attain the highest level of performance possible.

  • Managerial Courage
  • Make difficult decisions, own those decisions, and have difficult conversations, all in the best interest of the agency.

    Salary : $30 - $38

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