Sr. Residential Counselor

Senior Residential Counselor

Villa of Hope helps clients and families rebuild relationships, recover from trauma and renew Hope for their future.

JOB TITLE: Senior Residential Counselor

POSITION GRADE: 75 $17.00- $20.00 Pay commensurate with education and experience

DEPARTMENT/PROGRAM: HOPE Recovery Men’s Community Residence

SUPERVISOR: Program Manager

JOB SUMMARY:

Under the general direction of the Program Manager, the Residential Counselor (RC) provides quality care and support for clients within the Residential Addiction Treatment Program, helping to carry out the treatment plan designed for each client. The Senior RC is responsible for shift charge duties as well as a mentoring role with new and existing program staff. The Senior RC performs all job requirements with minimal supervision and is relied upon for more complex problem solving within the milieu. The Senior Life Skills Instructor carries out all job responsibilities with fidelity and accountability to Villa of Hope’s Mission, Vision, Sanctuary Commitments, and Strategic Plan.

ESSENTIAL FUNCTIONS:

• Exercises full compliance with the Agency’s Code of Conduct, all agency policies and procedures, and federal and state laws and regulations.
• Documents in the client record on daily basis to ensure effective communication to the treatment team and compliance with agency policy.
• Documentation auditing to ensure compliance with agency policy. Follow up with staff and/or program manager as appropriate.
• Provides support/direction to new and existing program staff in day to day operations to ensure compliance with OASAS and agency policy.
• Reports any performance or ethical concerns to program manager in a timely manner for follow up.
• Supports and participates in the cleanliness and upkeep of the residence and reports needed repairs to the Program Manager.
• Supervise residents in managing their medications and adhere to medication policies and procedures.
• Understands and maintains client to staff ratio including remaining on shift until relief staff arrive and a shift debrief is completed.
• Responsible for establishing and maintaining a safe and therapeutic environment while adhering to all safety standards, state regulations, agency policies, and Sanctuary and Therapeutic Crisis Intervention (TCI) models.

• Conducts premises searches to ensure the safety and security of the residence, staff and residents.
• Leads and participates in scheduled recreation and leisure time activities.
• Transports clients to off-campus activities (i.e. outpatient/medical appointments or other treatment-related visits) as needed.
• Supports clients in bedtime and morning routines.
• Fulfills all legal requirements as a Mandated Reporter under NYS law and professional ethical standards.
• Maintains confidentiality and security for all client and staff related materials and/or records.
• Works closely with treatment team in constructing and maintaining treatment and individual crisis support plans for individual clients and for group.
• Builds positive relationships with clients based on respect, trust and effective communication.
• Models professional attendance standards, including punctuality to work, meetings, trainings, etc.
• Participates in treatment process by attending team meetings, facilitating groups and maintaining clear and timely documentation regarding client treatment.

OTHER RESPONSIBLITIES:

• Upholds established policies and procedures and makes suggestions for improvement as needed.
• Demonstrates, promotes, and practices cultural competency towards clients, families and staff with respect and understanding achieved through training and Agency cultural activities.
• Other responsibilities as designated by the residential program.

MINIMUM QUALIFICATIONS:

• High School Diploma or GED with 5 or more years of working in the human service/behavioral health field OR;
• Associates degree in Human Services field with 3 or more years in the human service/behavioral health field OR;
• Bachelor’s degree in a Human Services field and 2 or more years of working in the human service/behavioral health field.
• CASAC or CASAC-T preferred.
• Experience in a residential treatment setting preferred.
• First Aid, CPR & AED Certification preferred (Agency will provide).
• Candidates must have a valid NYS driver’s license that meet agency requirements.

SPECIAL SKILLS:

• Demonstrates leadership skills with ability to direct others and manage multiple priorities
• Ability to think critically and make decisions during crisis situations
• Necessary stamina and temperament to work with clients who have significant substance abuse histories.
• Strong written and verbal communications skills.
• Maintains a high level of confidentiality
• Must be able to work in fast-paced environment
• Ability to work varied shifts including weekends

PHYSICAL REQUIREMENTS:

The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing.

Must be able to perform a variety of household tasks, climb stairs, move throughout the program, work cooperatively in a team environment and quickly respond to emergencies.

This position requires successful completion of Therapeutic Crisis Intervention (TCI) training, which includes a written test and LSI demonstration. Staff must successfully complete all required TCI refreshers in order to maintain continued employment.

Additionally, this position further requires successful completion and maintenance of TCI Associate Level Certification either at time of, or within the first year employment.

The physical demands described here are representative of those that must be met by an employee to successfully complete Therapeutic Crisis Intervention Training: the ability to drop repeatedly to knees, twist and turn, exert oneself physically at an intense level, and support another adult’s weight. Position also requires employee to transport clients utilizing an agency vehicle.

COMPTENCIES:

Leading Self

• Character and Courage (Integrity and Trust)

Leading Others

• Customer Focus

Leading the Organization

• Commitment to Diversity, Inclusion, Justice and Equity