What are the responsibilities and job description for the Cashier position at VILLA RESTAURANT GROUP?
Job Details
Description
Villa Restaurant Group - Quick service restaurants (Villa Italian Kitchen, South Philly Cheesesteaks and Fries, Green Leaf's and Bananas, Mo' Burger, Jersey Mikes, Salsaritas, Melt Shop, Dos Toros, Hill Country, Juniors, Far East, Asian Chao, Tony Benny's, Zaros Bakery, etc.) and 40North full service restaurants (Piattino, Office Tavern Grill, Café Villa, Steelworks Wind Creek Casino, Blackhorse Tavern & Pub, Town Bar & Kitchen and NOM Mexican Table & Tequila Bar) is a multi-brand, multi-concept global restaurant group specializing in full service restaurants, quick serve restaurants with corporate and franchise operations.
As a Cashier/Cajero(a) at Villa Restaurant Group's quick-service restaurant, you will be the front-line representative, responsible for processing Guest orders, handling payments, and providing Exceptional Guest Service. Your efficiency and friendly demeanor will contribute to a positive dining experience for our Guests.
Key Responsibilities/ Responsabilidades:
- Order Processing: Accurately input Guest orders into the point-of-sale (POS) system, ensuring correct menu items, modifications, and pricing.
- Payment Handling: Process cash, credit card, and mobile payments accurately and efficiently. Provide correct change and receipts as needed.
- Menu Knowledge: Familiarize yourself with the restaurant's menu items, specials, and any allergen information to assist Guests with their orders.
- Guest Service: Provide Exceptional Guest Service by greeting Guests, answering questions, and addressing any concerns or special requests.
- Upselling: Suggest additional items or upsell promotions to enhance the Guest's order.
- Order Packaging: Ensure that orders are packaged accurately and neatly, ready for pickup by Guests or delivery.
- Cash Register Management: Maintain the cash register, count cash drawer at the beginning and end of each shift, and report any discrepancies.
- Cleanliness: Keep the cashier station and dining area clean and organized, including disposing of trash and cleaning surfaces as needed.
- Order Queue Management: Monitor and manage the order queue, ensuring that orders are prepared and served promptly.
- Assist in Food Delivery: Assist in delivering orders to Guests or coordinating with runners for order delivery.
What You’ll Need/ Que Nececitaras:
- Previous experience as a cashier in a restaurant or customer service setting is preferred but not required.
- Strong numerical skills and the ability to handle cash transactions accurately.
- Exceptional Guest Service and communication skills, with a friendly and approachable demeanor.
- Ability to work efficiently in a fast-paced environment while maintaining a positive attitude.
- Familiarity with point-of-sale (POS) systems and cash register operation is a plus.
- Availability to work flexible hours, including evenings, weekends, and holidays.
- Bilingual is a plus
Physical Requirements:
- Standing for extended periods.
- Operating a cash register and handling currency.
- Bending, stooping, and reaching.
If you have a passion for providing Exceptional Guest Service, enjoy working in a fast-paced environment, and want to be part of a dynamic restaurant team, we encourage you to apply for the Cashier position at Villa Restaurant Group.
Qualifications
