What are the responsibilities and job description for the Quality Specialist position at VILLAGE ASSOCIATES INC?
Description
The Quality Specialist is responsible for assisting in customer, supplier, and internal deliverables including but not limited to PPAP’s & FAI’s, Documentation Control, and Metrics. Duties may expand or narrow as required – i.e. supplier focus, customer focus, internal WIP focus, etc.
Responsibilities:
- Manage and perform PPAP’s & FAI’s to assure First Articles meet the customer drawing and specifications. This includes verifying BOM’s & Wire Schematics to print, as well as creating FMEA’s, Control Plans, and Flow Diagrams to process.
- Review supplier PPAP and FAI submissions for accuracy and completion. Educate suppliers on gaps with submission requirements.
- Aid in internal audits to ensure compliance to ISO requirements, and customer & supplier audits to ensure compliance to their respective requirements. Assist in educating and closing identified gaps.
- Provide support for CAR’s, assisting with true Root Cause Analysis and implementation of Preventive and Corrective Actions.
- Aid in documentation and revision control for compliance to ISO 9001:2015.
- Assist with external & internal data as needed to identify trends/gaps for process improvement and celebrations.
- Provide support for projects and Kaizens such as time studies, ROI’s, data collection and analysis, etc.
Requirements
Education/Training:
- High School Diploma
- 3 years’ experience in a manufacturing environment preferred; Quality exposure a plus
Knowledge/Skills/Abilities:
- Possess an interactive and positive attitude towards CI and the achievement of operational goals
- Flexible and can quickly change from job to job when needed
- Ability to work on cross-functional teams within and across the organization
- High proficiency in Microsoft® Office Suite preferred
- Excellent “customer service” provider, both internal and external; serving attitude
- Ability to approach difficult conversations with empathy; seeking to understand attitude vs. placing blame
- Good analytical and problem solving skills, strong in critical thinking
- Strong understanding of document life cycle, and importance of revision control
- General blueprint and schematic knowledge a plus
- Technical writing skills
- Highly motivated, self-starter
Travel Requirements:
- Travel to Village facilities located within 5 miles of each other
- Some visits to customer/supplier sites may be required
Physical Requirements:
- Be able to lift at least 25 lbs and up to 50 lbs for short periods
- Able to stand and move for 8-10 hours per day
Materials and Equipment Utilized:
- Hand tools (pliers, screwdrivers, etc.)
- Measuring tools (calipers, tape measures, etc.)
- Computers, printers, cameras, etc.
Working Environment:
- 90% Office
- 10% Manufacturing: clean, low to moderate noise, safety toes and glasses required, and other personal protective equipment (PPE) where applicable.