What are the responsibilities and job description for the Desktop Support Technician Lead position at Village Associates LLC?
Job Summary:
Village Associates LLC is seeking a highly motivated Desktop Support Technician Lead to join our team. The successful candidate will be responsible for leading a team of desktop support technicians, providing technical support to end-users, and maintaining the organization's desktop infrastructure. The ideal candidate will possess excellent leadership and communication skills, a strong understanding of desktop technology, and the ability to work well under pressure.
Key Responsibilities:
* Lead a team of desktop support technicians, providing guidance and direction as needed
* Provide technical support to end-users via phone, email, or in-person
* Collaborate with internal teams to identify and implement solutions to improve IT services
* Maintain the organization's desktop infrastructure, including Windows-based operating systems, hardware, and software
Requirements:
* Bachelor's degree in Computer Science or related field
* 5 years of experience in desktop support or a related field
* Experience in leading a team, preferably in a technical support role
Benefits:
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
Village Associates LLC is seeking a highly motivated Desktop Support Technician Lead to join our team. The successful candidate will be responsible for leading a team of desktop support technicians, providing technical support to end-users, and maintaining the organization's desktop infrastructure. The ideal candidate will possess excellent leadership and communication skills, a strong understanding of desktop technology, and the ability to work well under pressure.
Key Responsibilities:
* Lead a team of desktop support technicians, providing guidance and direction as needed
* Provide technical support to end-users via phone, email, or in-person
* Collaborate with internal teams to identify and implement solutions to improve IT services
* Maintain the organization's desktop infrastructure, including Windows-based operating systems, hardware, and software
Requirements:
* Bachelor's degree in Computer Science or related field
* 5 years of experience in desktop support or a related field
* Experience in leading a team, preferably in a technical support role
Benefits:
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
