What are the responsibilities and job description for the Technical Support Specialist position at Village Associates LLC?
Job Description:
The Technical Support Specialist will be responsible for providing high-quality technical support to end-users, ensuring that they have the necessary tools and resources to accomplish their business tasks. The ideal candidate will possess excellent communication skills, a strong analytical mind, and the ability to work well under pressure.
Key Responsibilities:
* Provide technical support to end-users via phone, email, or in-person
* Troubleshoot and resolve IT-related issues, including hardware and software problems
* Collaborate with internal teams to identify and implement solutions to improve IT services
* Stay up-to-date with industry trends and emerging technologies
Requirements:
* Bachelor's degree in Computer Science or related field
* 3-5 years of experience in technical support or a related field
* CompTIA, Microsoft, or Cisco certification preferred
Working Environment:
* Office environment with occasional on-site visits
Benefits:
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
The Technical Support Specialist will be responsible for providing high-quality technical support to end-users, ensuring that they have the necessary tools and resources to accomplish their business tasks. The ideal candidate will possess excellent communication skills, a strong analytical mind, and the ability to work well under pressure.
Key Responsibilities:
* Provide technical support to end-users via phone, email, or in-person
* Troubleshoot and resolve IT-related issues, including hardware and software problems
* Collaborate with internal teams to identify and implement solutions to improve IT services
* Stay up-to-date with industry trends and emerging technologies
Requirements:
* Bachelor's degree in Computer Science or related field
* 3-5 years of experience in technical support or a related field
* CompTIA, Microsoft, or Cisco certification preferred
Working Environment:
* Office environment with occasional on-site visits
Benefits:
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
