What are the responsibilities and job description for the Automotive Parts Advisor / Counter Person position at Village Automotive Group?
At Village, it's about more than the bottom line. It's about an unwavering commitment to the people and communities we serve. We strive to make Village a good place to work, we appreciate the talent and experience of our people, we embrace cultural diversity and inclusion in our workforce, and we continue to promote primarily from within. We take pride in the safety of our workplaces, and we repeatedly train to ensure continued compliance.
Boston Volvo Cars is looking for an experienced Automotive Parts Advisor / Parts Counter Person to join their award-winning team.
About Us : We are part of the Village Automotive Group . Village Automotive Group consists of several award-winning stores spanning Greater Boston, representing brands such as Audi, Porsche, Volvo, Polestar, Koenigsegg, McLaren, Honda, Nissan, GMC and CDJR . We have been the trusted name by the community for over 60 years. Our success flows from our owner's philosophy that a successful retail business starts with satisfied employees. By creating a family environment where people enjoy going to work, our employees feel emboldened to provide quality service that often goes above and beyond.
Job Type : Full Time
Pay : $55,000-$80,000
Responsibilities
- Assist all customers (retail and internal) in selecting required parts
- Inform customers of companion part requirements and specials
- Manage phone calls, provide price quotes and necessary information
- Accurately price parts and accessories using the proper pricing source and keep the computer system up to date
- Notify customers when ordered parts have arrived and when they will be delivered
- Responsible for payment transactions and record keeping for all repair orders, invoices, insurance estimates, and special-order parts
- Replenish assigned inventory daily and set up orders for daily shipment, delivery, or pick-up
- Follow up on back-ordered parts
- Locate out-of-stock parts from outside source and submits an emergency order, if necessary
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention
- Participate in training programs to keep current on new products and product updates
- Assist in parts delivery as needed
Qualifications
Benefits
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $55,000 - $80,000
