HUMAN RESOURCES TECHNICIAN

Job Description

Job Description : \n\n Do you thrive in an environment that is geared towards outstanding hospitality? Do you have a passion for being innovative and creative? Is hard work on your top list of ideals? Are you a steward of your working environment? Then read on… The Villages Community Development Districts (The District) tops the list of community development districts that continues to grow in one of the most scenic locations in Florida, The Villages. Our collective commitment to hospitality, innovation & creativity, hard work and stewardship help employees thrive and excel in many fields within The District. An immediate full-time opportunity exists for an individual with commitment and a “passion” for excellence to join our Human Resources Department. This position requires a solid Human Resources background. The incumbent will enjoy a challenging atmosphere and being part of a productive team that supports The District. The District is looking for an individual with a desire to utilize their cutting-edge skills in support of the Human Resources department as well as the District employees. The District provides a supportive and engaging workplace that is committed to developing great talent, coupled with competitive compensation and benefits. Do not pass up this opportunity to be a part of a positive, expanding organization. Competitive Benefits as a full-time employee of the District include : Medical Insurance (fully paid for employee single coverage)Voluntary health benefits including Dental and Vision Insurance401(a) Retirement Plan, with contributions funded by the District 457(b) Retirement Plan, permitting employee pre-tax deferralsFlexible Spending programs for both Medical and Dependent CareEmployee Assistance ProgramPaid Time OffTuition ReimbursementPublic Service Loan Forgiveness EligibleTier 2 qualifying organization for The Villages Charter School JOB SUMMARY This position performs a range of administrative duties to support the operations of the Human Resources office. Works with a general outline of tasks to be performed and develops work methods and sequences under general supervision to successfully accomplish accountabilities within their designated timeframes. In addition to being primarily responsible for the data management and recordkeeping for the department, the incumbent must possess a solid administrative foundation in various aspects of Human Resource functional areas, coupled with the knowledge, skills, and abilities to aid employees and external candidates while delivering outstanding customer service. This is a multi-faceted position responsible for working and communicating with all levels of management, department members, as well as residents, public, vendors and other government entities. This position requires good judgment, discretion, excellent computer and organizational skills. Professional appearance and written and verbal communication skills are essential. ESSENTIAL DUTIES AND RESPONSIBILITIES (Includes, but not limited to) HRIS / Data Management HRIS Responsible for the accurate data entry of employee change information as it relates to compensation, benefits and general data, and ensures processing of same meets all required HR standards and protocols. Performs maintenance of employee data and benefit information, preparation of various reports and statements, and conducts audits for compliance with applicable policies, laws and regulations. Reviews for completeness, accuracy and compliance with policies, procedures, and contracts all submitted status change forms (hires, terminations, salary changes, personnel data changes, bonuses, etc.) prior to Director and / or District Manager approval; Maintains integrity of HRIS data by entering data accurately into payroll / HRIS system within required timeframes.Compose and / or distribute status change letters / location changes, etc., ensuring timely distribution and receipt of employee signed documents. Project assistance / coordination related to annual compensation and budgets.Employee evaluations : Collects and electronically logs all probationary and annual employee performance evaluations, and ensures every employee receives review within the required timeframe. Researches and resolves discrepancies in employee records by reviewing Personnel Files, computerized database and applicable logs / files; interprets and explains Policies, Procedures, contracts and deadlines. Public records / Employment Verification requests : Accurately processes all requests received within designated / required timeframe(s). Facilitates the collection and coordination of various data (i.e., data entry, employee change notices, acknowledgements, performance evaluations, etc.) for processing, logging and filing.Processes, records and maintains workflow regarding incoming documents from other departments / employees, ensuring successful completion of same through required District and / or HR processing.Personnel Files : Maintains personnel files, electronically and hard copy, ensuring all required data is filed and maintained in accordance with department procedures and in compliance with state retention requirements. Reports : Utilizing Excel, Word and / or HRIS / payroll programs to produce and / or maintain department’s reporting as directed to reflect current and / or historical information, within designated timeframes and format requested (document, spreadsheet, etc.) AdministrativeHandles incoming calls to provide information regarding HR-related matters and ensures messages are relayed to appropriate party to ensure expedient response. Assists with incoming calls to provide information regarding HR-related matters and ensures messages are relayed to appropriate party to ensure expedient response.Onboarding : Assists in new hire onboarding, including ensuring all new hire paperwork and data collection is complete within designated timeframe.Research : Facilitates the collection and coordination of various data (i.e., surveys, employee acknowledgements, performance evaluations, etc.) for projects as assigned.Written Communications : Prepares business correspondence and / or effectively presents information and responds to requests / questions from internal / external contacts, including but not limited to District managers and staff, vendors, residents and the public.Documents : Maintains and keeps current all HR “SOPs” on network for department access, and HR “Forms” folder on network for all District access, ensuring most current documents are accessible.Archiving : Coordinates annual departmental purging / storage of files, and coordinates transfer and / or scanning of same. As directed, prepare written and / or verbal communications on behalf of Director, or refers correspondence.Assists in proofreading department materials for accuracy prior to distribution.Assists in preparing and updating PowerPoint presentations as necessary. Clerical Accounts Payable Reviews and codes bills for Director approval, ensuring data is correct and charges are allocated correctly to responsible entity / District. Responsible for processing daily mail, including retrieval, distribution within department, and coordinating bulk distribution of employee communications (i.e., benefits, training, etc.). Filing : Keeps efficient and easy-to-use filing systems, both electronically and hard copy, for all correspondence, faxes, documents & memoranda; Organizes and maintains filing for Director. Office Supplies : Maintains and orders office supplies keeping within budget cost guidelines. Keeps copier trays stocked daily. GeneralSupports overall Human Resources function as needed daily by assisting and / or serving as back-up to all other Human Resources staff as needed, including conducting new hire and / or benefits orientation, as well as assisting in the design, implementation and coordination of various employee events.Works independently and ensures completion of all projects in a timely manner.Confirms priorities of daily workload with Human Resources Director on a regular basis to complete / manage multiple tasks within required deadlines. Coordinates follow-up with Director of Human Resources and / or other senior management as appropriate, maintaining confidentiality of communications.Keeps Human Resources staff appraised of important issues and assists in daily departmental operations as needed.Attends Human Resources training classes / webinars to increase knowledge of Human Resources practices.Keeps current with District and Department policies and changes / updates to ensure the ability to abide by and enforce same as it relates to daily duties and responsibilities.Coordinates maintenance calls for Human Resources department and office equipment.In case of emergency or crisis (hurricane, flood, etc.) position may be required to respond / perform recovery duties as assigned by immediate supervisor. AdditionalPerforms other duties as assigned.May be expected to perform additional duties in an emergency. ESSENTIAL EXPECTATIONS OF PERFORMANCE AND BEHAVIOR (Includes, but not limited to) Initiates new projects / tasks and fosters a teamwork environment.Promotes District’s missions, values and goals; exhibits high ethical standards of professional conduct; inspires the same commitment in others.Cultivates and maintains effective working relations within the department, the District, as well as outside of the organization.Models behavior to the District Core Values at all times. MINIMUM EDUCATION AND EXPERIENCEHS diploma / GED required, Associate’s Degree or equivalent from accredited College or technical school preferred. Three (3 ) years related HR / Payroll experience and / or training. An equivalent combination of education and experience will be considered. Prior experience working with a governmental entity preferred. MINIMUM CERTIFICATES, LICENSES, REGISTRATIONSValid Florida Driver’s License required.All candidates and employees must successfully pass background screening. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES KnowledgeFamiliarity with electronic payroll and / or HRIS software preferred (Paychex, ADP, Paylocity, etc.). Skills Proven ability to successfully : Review, and accurately classify, categorize, prioritize, and / or analyze various and diverse data and / or information and maintain in a manner that is logically accessible by all department members. Calculate figures and amounts such as amounts, discounts, interest, proportions, percentages.Proven intermediate or better ability in Microsoft Office programs (Microsoft Word, Excel, PowerPoint); Proven ability to accurately access, input, and retrieve information from a computer using aforementioned programs. AbilitiesAbility to periodically work flexible schedule required to assist in special projects / programs during the year.Interact with diverse customer populations while providing excellent customer service. Successfully multi-task, and work under pressure in a fast-paced environment to meet multiple demanding deadlines. Interpret instructions furnished in written, oral, diagrammatic, or schedule form to produce required information.Exercise independent judgment to adopt or modify methods and standards to meet assigned objectives.Ability to handle confidential and / or sensitive material. Hard WorkMaintains technical skills and industry knowledge through continuing education programs.Strong work ethic and commitment to providing optimal customer service. HospitalityProven ability to successfully interact with diverse customer populations while providing excellent customer service. Excellent written and verbal communication skills to successfully communicate with diverse populations, and professional appearance and demeanor.Uses active listening skills, provides effective and timely feedback, participates actively in meetings, takes action to maintain confidentiality of communications. Creativity / Innovation Ability to exercise the judgment, decisiveness and creativity required in situations involving evaluation of information against measurable or verifiable criteria to meet variations in assigned objectives.Ability to assess existing processes and recommend new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed. Stewardship Ability to make appropriate and timely decisions following review of related facts and opinions. Uses good judgment to initiate action. Consults with and advises Director of Human Resources as needed.Demonstrates knowledge of current trends in human resources as it relates to our industry. EQUIPMENT Position regularly requires the use of : Office equipment, including but not limited to telephones, personal computers and productivity software; copier, printers, scanners, and fax machine. WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee will be exposed to the following : The employee is exposed to an interior office environment, with moderate change in temperature. The work environment is inside an air-conditioned building. The noise level in the work environment is usually moderate.There are frequent interruptions from the staff and the public for information or assistance. Physical Requirements The physical requirements described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the following applies : Frequently required to sit for long periods of time, work on computer, stand, bend, talk, and hear, required to walk, use hands, reach, and handle or feel objects or controls. Occasionally required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.