REGIONAL HEAD GOLF PROFESSIONAL - Multiple locations

Do you thrive in an environment that is geared towards outstanding hospitality? Do you have a passion for being innovative and creative? Is hard work on your top list of ideals? Are you a steward of your working environment? Then read on…

The Villages Community Development Districts (The District) tops the list of community development districts that continue to grow in one of the most scenic locations in Florida, The Villages. Our collective commitment to hospitality, innovation & creativity, hard work, and stewardship helps employees thrive and excel in many fields within The District. An immediate full-time opportunity exists for an individual with commitment and a “passion” for excellence to join our Golf Department. This position requires a solid golf maintenance background. The incumbent will enjoy a challenging atmosphere and be part of a productive team that supports The District and the surrounding community. The District is looking for individuals with a desire to utilize their cutting-edge skills in support of the Executive Golf department. The District provides a supportive and engaging workplace that is committed to developing great talent, coupled with competitive compensation and benefits. Do not pass up this opportunity to be a part of a positive, expanding organization.

Competitive Benefits as a full-time employee of the District include:

• Medical Insurance (fully paid for employee single coverage)
• Voluntary health benefits, including Dental and Vision Insurance
• 401(a) Retirement Plan, with contributions funded by the District
• 457(b) Retirement Plan, permitting employee pre-tax deferrals
• Flexible Spending programs for both Medical and Dependent Care
• Employee Assistance Program
• Paid Time Off
• Tuition Reimbursement
• Public Service Loan Forgiveness Eligible
• Tier 2 qualifying organization for The Villages Charter School

JOB SUMMARY

Under the general direction of the Executive Director of Golf Operations, this position is responsible for managing multiple golf facilities, providing a wide variety of support services to the District golf and tennis employees, residents and guests, including full time and part time staff training and development. This position is also responsible for overseeing and managing the golf operations of multiple golf facilities and works cooperatively with other departments.

ESSENTIAL DUTIES AND RESPONSIBILITIES (Includes, but not limited to)

• Recruitment, hiring, training and supervision of staff including Golf Staff Supervisors, Golf Shop Sales Associates and Outside Golf Staff.
• Implementation of policies and procedures among all managed staff.
• Manage all golf services and operations.
• Work with The Villages Golf Car Store and oversee the rental and maintenance of golf cars.
• Manage the reservation system, starting and monitoring of play.
• Track and verify all players and guests, golf cars, lockers, handicap fees, and other charges necessary, and facilitate proper controls.
• Manage the administration of the handicap program.
• Enforce all rules and regulations governing golf course usage.
• Maintain close working relationship with the Superintendent, other golf professionals, and other departments.
• Assist in the preparation of budgets, including forecasting and review of golf revenues and expenses on a daily, weekly, monthly, and annual basis for multiple golf facilities

Facility Management

• Assist the Executive Director of Golf Operations with capital improvement planning and on-going improvements to facilities.
• Create, improve, and expand for effective and efficient facility best practices.
• Work in conjunction with DPM/CPM to ensure the routine maintenance, inventory, and safety inspections of all golf facilities and equipment are completed within designated timeframes and to standards established/required.

Incident Reporting

• Follow District incident reporting protocols for all incidents related to self, residents and/or guests, including but not limited to health, safety, lost items and/or facility conditions by reporting same immediately to the Executive Director of Golf Operations at the time of such incident, or no later than the end of an assigned shift.

Supervisory

• Train staff.
• Perform yearly job performance review evaluations for direct reports.
• Direct supervision of all facilities team members.
• Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding, and disciplining employees and addressing complaints and resolving problems.

Additional

• Performs other duties as assigned.
• May be expected to perform additional duties in an emergency.

ESSENTIAL EXPECTATIONS OF PERFORMANCE AND BEHAVIOR (Includes, but not limited to)

• Cultivates and maintains effective working relations within the department, the District, as well as outside

of the organization.

• Models behavior to the District Core Values at all times.
• Fosters a teamwork environment.

MINIMUM EDUCATION AND EXPERIENCE

• Bachelor’s degree from a four (4) year college or university; or five (5) to ten (10) years related job experience and/or training; or equivalent combination of education and experience.
• PGA or LPGA preferred.

MINIMUM CERTIFICATES, LICENSES, REGISTRATIONS

• Valid Florida Driver’s License required.
• All candidates and employees must successfully pass background screening.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES (Includes, but not limited to)

Knowledge

• Excellent knowledge of golf rules, etiquette, management practices and office procedures.

Skills

• High level of accountability, accuracy, and efficiency, especially when multi-tasking.
• Excellent verbal and written communication, interpersonal, time management and problem-solving skills.
• Must have strong working knowledge and use of Microsoft Office software including Word, Excel, and Outlook.

Abilities

• Ability to read/write and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

EQUIPMENT (Includes, but not limited to)

Position regularly requires the use of golf cart, golf equipment and office equipment, including but not limited to, telephones, computers and productivity software.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee will be exposed to the following:

• Regularly to wet and/or humid conditions and outside weather conditions (including extreme heat, rain or cold).
• Occasionally to moving mechanical parts to and from high precarious places.
• Occasionally to risk of electrical shock and vibration.
• Regularly to a noise level in the work environment that is usually moderate.
• Personal protective equipment must be always worn if the job requires such equipment.

Physical Requirements

The physical requirements described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the following applies:

• Regularly required to sit, stand and/or walk; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear.
• Occasionally required to climb or balance; and stop, kneel, crouch or crawl.
• Frequently required to lift and/or move up to 50 pounds.