What are the responsibilities and job description for the Patient Coordinator position at Village Dental?
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Dental Office Coordinator Denver Technology Center (in-person) Greenwood Village, CO
Village Dental is seeking an experienced, highly motivated, and detail-oriented professional to join our team as a Dental Office Coordinator. In this role, you will be responsible for providing high-level administrative support to the owner, doctors, staff, patients, and more.
Village Dental is a full-service dental practice. We are a large, vibrant, fast-paced, growing practice. We are a values-driven practice that provides exceptional patient care, honest recommendations, and innovative experiences for our wonderful patients.
Our office culture is fun, collaborative, and rewarding. We are passionate about serving our patients and community with a heart-first mission. We are looking for team members who are driven, passionate, and want to take on a diverse set of challenges to help grow a great practice. Village Dental is an equal employment opportunity employer, and all qualified applicants will receive consideration for employment.
Responsibilities and Duties:
- Provide administrative support to the owner, doctors, staff, patients, and more in the day-to-day workflow.
Collaborate effectively with internal teams, including leadership, doctors, front office, hygiene, and assistants.
- Verify patient insurance.
- Schedule patients and maintain a full schedule daily.
- Collect at time of service and process patient payments.
- Develop treatment plans, present plans to patients, and schedule accepted treatment.
- Accurately and effectively answer billing questions.
Work with eAssist to achieve 100% insurance collections.
Manage the A/R and insurance aging reports daily to achieve 98% patient collections.
Conduct administrative tasks related to office-wide initiatives.
Utilize Key Performance Indicators to measure office performance.
Interface with third-party vendors and provide timely support.
Responsibilities include responding to all questions and concerns in a friendly and timely manner while embracing existing office standards. Execute all office policies, processes, and procedures. The Dental Office Coordinator should be extremely thorough, possess excellent communication skills, and have a strong background in customer service. The candidate should be technologically savvy, eventually demonstrating a mastery of all dental solutions software utilized in the office.
Required Abilities, Skills, & Education
High school or equivalent; Bachelor’s degree preferred.
2 years administrative assistant experience with 2 years of dental experience preferred.
Proven ability to work successfully with all dental teams.
Excellent communication skills, with the ability to interface with all team members, leadership, and patients.
Always demonstrate the utmost professionalism.
Energetic and positive.
Growth minded; lifelong learner.
Results-oriented.
Proactive.
Confident decision-maker.
Empowers others.
Strategic thinker: Where are we now? Where do we need to be? How can we get from where we are to where we need to be?
Excellent organizational skills.
Ability to multi-task in a fast-paced environment.
Self-starter
Experience the joy of coming to work having autonomy, flexibility, and a collaborative work environment. The Dental Office Coordinator’s working hours are Monday, Wednesday, and Thursday from 7:00-3:00pm, Tuesday 7:00am-4:00pm and Friday 9:00am-12:00pm.
The Perks!
Benefits: 2 weeks PTO and 2 weeks unpaid time off.
6 paid government holidays.
2 days sick time.
4% 401(k) match after one year of service.
Profit sharing contribution, subject to company and individual performance.
Dental benefits for employee and immediate family.
Monthly bonus, subject to company performance.
Expected hourly rate: $23.00-$28.00 per hour (subject to adjustment for relevant experience and skills).
Personal and professional development workshops and courses.
Quarterly offsite office celebrations.
All duties and responsibilities are essential functions and requirements. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
Please submit your resume, references, and cover letter to drz@villagedentaldtc.com. We look forward to hearing from you! About Village Dental: https://youtu.be/1Orqi7VJUcs Village Dental 5670 Greenwood Plaza Blvd, Suite 404 Greenwood Village, CO 80111 www.villagedentaldtc.com
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Salary : $23 - $28