ASSISTANT ACCOUNT MANAGER | SALES

POSITION SUMMARY

The Assistant Account Manager serves as a critical role in the management of customer accounts by providing support to the commercial accounts management team. They build positive relationships to ensure high customer satisfaction, brand loyalty, and team collaboration. They assist with quotes / contracts, perform site visits, and support the sale and management of agreements for lawn maintenance, landscaping, irrigation, turf care, fertilization and snow removal and ice control services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Supports existing VG Commercial Account Managers with portfolio management, work order creation, quote, and contract development.

Performs site visits to ensure quality services and alignment with defined contracted services.

Assists in growing accounts, and ensures account retention through value added relationship management

Anticipate customer needs and collaborates with Commercial Account Manager in developing concept with the customer

Strong interpersonal communication skills that drive strong customer relationships and internal team collaboration

Meets Key Performance Indicators (KPI) and goals for areas of responsibility

Learns and demonstrates the ability to develop and interpret departmental labor metrics to maximize realized production.

Proficient use of Microsoft suite and all job-related computer systems / programs

Demonstrates high quality decision making in a fast paced and quickly evolving environment

Works collaboratively with the team and company leadership

Demonstrates timely and effective communication- verbal, non-verbal, and written

QUALIFICATIONS

Required

High School diploma or equivalent

3 years of landscape / commercial snow / green industry experience

If driving a company vehicle : valid driver's license, clean driving record, DOT medical card or the ability to obtain one

Ability to pass a pre- employment drug test.

Preferred

Associate or bachelor's degree in related field

Benefits

Medical, Dental, Vision, STD, LTD, Life Ins, PTO

401K

Salary

50,000 to $70,000 / Year

Compensation details : 50000-70000

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Salary : $50,000 - $70,000