What are the responsibilities and job description for the Senior Kitchen and Bath Sales Designer position at Village Handcrafted Cabinetry?

Essential Duties and Requirements :

Sales Duties :

Convert warm leads to closed sales accounts.
Work directly with clients to lead the custom cabinetry sales and design process.
Assist in maintaining long-lasting relationships with clients. (I.e. routinely check in with clients whose projects were finished to determine if they have other projects that VHC can assist with.
Lead the customer selections process with regards to finishes, door styles, cabinet accessories, etc.
Develop and maintain strong relationships with repeat builders, designers, and clients.
Assist clients in showroom and help complete walk throughs and communicate possible custom cabinetry options.
Be a subject matter expert in all products offered by VHC.
Create proposals based on client specifications.
Build and maintain referral relationships with industry vendors (Such as, architects, builders, kitchen & bath designers, interior designers, engineers.)
Maintain relationships with VHC clients.
Cultivate robust relationships with clients and suppliers for long-term collaboration.
Assist with market research to uncover growth opportunities.
Coordinate with the Marketing department to align strategies.
Provide consistent sales support for client satisfaction.
Attend events on behalf of VHC. (I.e. events at VHC showroom, industry events, networking events).
Enter updates as needed in Contact Management System (I.e. SmartSheets, CRM / ERP system).

Design Duties :

Manage the production of design approval drawings.

Conduct jobsite measurements and accurately record applicable site conditions.

Staying up to date with new trends and products to curate beautiful, functional, and smart spaces for our clients.

Go on site to client locations to assist with taking measurements and sketching up details of the work order.

Develop and maintain open communication and a strong working relationship with in-house teams (Sales, Engineering, Production, and Installation).

Ability to maintain focus while working individually.

Strong time management skills to stay on track.

Demonstrate strong time management, multitasking, and customer service skills.

Deliver exceptional customer service.

Skills and Experience :

5 years of experience in, at a senior level, designing custom, modular cabinetry, and architectural millwork

5 years' experience in cabinetry project management preferred.

2 years proven experience in sales, with a track record of meeting or exceeding targets.

Proficiency utilizing cabinetry design software (20 / 20, Chief Architect, Cabinet Vision, Sketchup, AutoCad etc.)

Strong space planning, organizational, and follow-up skills

Creative, problem solver with a strong attention to detail

Excellent verbal and written communication with a professional presentation and attitude

Experience and ability to accurately take jobsite measurements and read a tape measure.

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Senior Kitchen and Bath Sales Designer