Finance, Development and Office Manager

ORGANIZATION BACKGROUND

Village Health Works (VHW) is a 501(c)(3) corporation. It is a social justice organization founded on the belief that health equity is not a commodity but a right. Founded in partnership with the communities we currently serve, VHW’s mission is to provide the neediest high quality, compassionate health care and education based on critical thinking in a dignified environment. VHW’s holistic approach integrates clinical services with education, food security, economic development, environmental protection, music and the arts. In the context of where we currently work, this is the only way we can sustainably end the extreme, multigenerational scarcity in a way that uplifts and engages communities with dignity and in their own context. We believe that the lack of access to quality healthcare and education is the biggest threat to development and world peace.

Currently VHW operates in a wide array of clinical and community programs in a catchment area of over 200,000 people within the provinces of Rumonge and Bururi, though its doors are open to every patient regardless of where that patient is coming from. Our first clinic attends over 51,000 outpatient consultations per year. Since 2007 until summer 2023, our 60-bed inpatient wards have been providing basic adult and pediatric non-operative inpatient services including treatment of malnutrition, mental health, chronic and acute diseases and uncomplicated obstetrical deliveries. These services have been administered by our staff of generalist physicians under the supervision of our current Medical Director.

Village Health Works has embarked on a plan to expand our clinical services to provide comprehensive quality medical care and training. To achieve this goal, VHW has constructed and officially opened an 85,000 sq. ft. state-of-the-art teaching hospital with several services that include surgery, obstetric deliveries, intensive care, pediatrics and neonatology, emergency, pathology lab, medical education and research center. To provide excellent patient care and training we must expand the scope and skills of the healthcare providers through training, teaching and research, hiring through rigorous development and implementation of systems and structures, policies and procedures that are framed by high quality norms and international standards.

Additionally, VHW has established the Kigutu International Academy, a grade 9-12 boarding school to equip young minds with an education based on critical thinking to prepare them to become the leaders we wish their country and the continent to have for a better future.

Our core values are as follows:

● Every member of VHW’s team must value the dignity inherent in each individual, aspire to excellence in all we do, proceed with boldness and perseverance.

● Compassion and justice must be at the heart of our organization.

● To accomplish the mission of our organization we all must be accountable to each other and to our community.

For more information, please visit: villagehealthworks.org

Position Summary

We are seeking a detail-oriented and versatile Finance Manager to support VHW’s senior leadership team. This unique cross-functional role will work closely with both the Chief Financial Officer (CFO) and the Head of Development, bridging the gap between finance and donor relations.

Responsibilities

Financial Management and Support 

● Liaise regularly with external accountants who update QuickBooks Online (QBO), ensuring smooth information flow and data accuracy.

● Review QBO management accounts, in accordance with GAAP, and investigate discrepancies & budget variances.

● Assist the CFO with various tasks such as account reconciliations, preparation of consolidated reports & presentations.

● Continuously improve financial processes 

● Maintain up-to-date knowledge of QBO best practices for nonprofit accounting

● Reconcile donor records between Bloomerang CRM and QuickBooks Online (QBO)

● Monitor incoming mail, manage its distribution to team members & deposit checks.

Donor Relations and CRM Management 

● Take full responsibility for entering & updating donor records on our CRM, Bloomerang.

● Master all features of Bloomerang to maximize its potential for improving donor interactions and fundraising strategies, such as but not limited to, acknowledgement letters, newsletters.

● Record detailed notes on donor interactions and communications.

● Generate reports and insights from Bloomerang to support fundraising strategies and decision-making.

● Continuously research and implement best practices for CRM usage in the nonprofit sector

● Train and support other team members in effectively using Bloomerang.

● Assist with donor communications, including drafting & scheduling sm posts. 

● Assist with scheduling both internal and external development-related meetings.

Office Management

● Manage IT related activities, including internet and WiFi troubleshooting as needed.

● Order office supplies and maintain stock

● Assist with onboarding of new staff members.

● Assist with meeting logistics including room reservations, food orders, and materials preparation.

● Send reminders about meetings and track RSVP for meetings.

● Arrange travel for staff members.

Qualifications & Competencies

● Bachelor’s degree in finance, Accounting, Business Administration, or related field

● 1-3 years of experience in nonprofit finance, fundraising office management , or similar role

● Proficiency in donor CRM systems, with a strong preference for Bloomerang experience

● Proficiency with QuickBooks Online for nonprofits, or a strong willingness to learn and quickly become proficient

● Proficiency in Microsoft Office Suite, including Word, Excel and PowerPoint 

● Proficiency in Google Meet, Teams and Zoom

● Strong analytical skills and the ability to translate financial data into actionable insights

● Excellent attention to detail and organizational skills

● Ability to manage multiple priorities and meet deadlines

● Excellent communication and interpersonal skills, particularly in liaising with external accountants

Job Type: Full-time

Pay: $55,000 - 60,000 per year with room for salary increases as responsibilities grow.

Benefits:

● 401(k)

● Dental insurance

● Flexible schedule with the possibility of two days a week of remote work.

● Flexible spending account

● Health insurance

● Life insurance

● Paid time off

● Vision insurance

How to apply

Qualified candidates are encouraged to immediately submit a CV and a thoughtful cover letter outlining why this position is of interest, exactly how your experience matches the qualifications stated and what you believe differentiates you from other candidates. Submissions should be sent to:criaz@villagehealthworks.org. Please include “Finance, Development and Office Manager” in the subject line of your email.

Village Health Works considers all applicants on the basis of merit without regard to race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, veteran or military status.