What are the responsibilities and job description for the Front Desk Customer Service Representative position at Village Home Stores?
Job Summary
Village Home Stores (Downtown Geneseo) is looking for an applicant with great people skills to be the first impression for our Geneseo showroom visitors and customers phoning the store. This applicant will also assist our Lighting Sales team with tasks in our award-winning lighting showroom. They will also help check in and out showroom samples for our home project customers. Great hours in a fun and exciting industry. No Nights, Short Saturdays, No Sundays! Applicants should be very detail oriented and have excellent telephone and communication skills. You are a key member of the team and represent our members on client support calls. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Schedule TBD within these hours: M-F 8:30-5pm select Saturdays 8:30-12pm
Responsibilities:
Duties will include but are not limited to
Benefits/Perks
Village Home Stores (Downtown Geneseo) is looking for an applicant with great people skills to be the first impression for our Geneseo showroom visitors and customers phoning the store. This applicant will also assist our Lighting Sales team with tasks in our award-winning lighting showroom. They will also help check in and out showroom samples for our home project customers. Great hours in a fun and exciting industry. No Nights, Short Saturdays, No Sundays! Applicants should be very detail oriented and have excellent telephone and communication skills. You are a key member of the team and represent our members on client support calls. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Schedule TBD within these hours: M-F 8:30-5pm select Saturdays 8:30-12pm
Responsibilities:
Duties will include but are not limited to
- Greet customers and industry professionals in store and over the phone/online, answering questions, engaging customers with merchandise, and providing exceptional customer service
- Assist in confirming and welcoming customers to appointments with our team
- Help in tracking and receiving product for some of our departments
- Pull bulb packages , under cabinet lighting, and stock inventory, and switches and outlets for sold jobs
- Assist with labeling and organizing incoming window treatment jobs
- Update light fixture and window treatment tags in the showroom and create tags for new products
- Perform other duties as needed which may include cross-training in related positions
- Strong written and verbal communication skills
- Detail-oriented with strong data entry skills
- Positive Attitude
- Team player who can work independently
Benefits/Perks
- Never work Sundays or evenings
- Paid holidays, paid vacation, and personal days
- Company matching retirement program AFLAC insurance
- Great Working Environment
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
