What are the responsibilities and job description for the Host position at Village Inn?
Job Overview
We are seeking a friendly and organized Host/Host to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and smooth dining experience. You will play a crucial role in managing guest relations, seating arrangements, and overall customer satisfaction.
Responsibilities
- Greet guests warmly upon arrival and escort them to their tables.
- Manage the reservation system and maintain an organized waitlist during peak hours.
- Communicate effectively with the kitchen and wait staff to ensure timely service.
- Answer phone calls with excellent phone etiquette, taking reservations and providing information about the restaurant.
- Assist in maintaining cleanliness and organization of the front-of-house area.
- Handle guest inquiries and complaints professionally, ensuring a positive dining experience.
- Collaborate with team members to enhance guest satisfaction and service efficiency.
Experience
- Previous experience in hospitality or food service is preferred, particularly in a restaurant or hotel setting.
- Familiarity with Aloha POS or similar point-of-sale systems is a plus.
- Strong communication skills with an emphasis on customer service and guest relations.
- Ability to work in a fast-paced environment while maintaining composure under pressure.
- A passion for providing exceptional service to enhance the overall dining experience for guests.
If you are enthusiastic about hospitality and enjoy creating memorable experiences for guests, we encourage you to apply for this exciting opportunity as a Host/Host!
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Anchorage, AK 99508 (Required)
Ability to Relocate:
- Anchorage, AK 99508: Relocate before starting work (Preferred)
Work Location: In person
Salary : $12 - $15