What are the responsibilities and job description for the Medical Front Office position at Village Medical Center LLC?
Job Overview
We are seeking a dedicated and organized Medical Office Assistant to join our team. This role is essential in ensuring the smooth operation of our medical office, providing exceptional support to both patients and healthcare providers. The ideal candidate will possess strong communication skills, a keen attention to detail, and a commitment to delivering high-quality patient care.
Duties
- Greet patients warmly and assist them with check-in and check-out procedures.
- Manage medical scheduling, including appointments for consultations, treatments, and follow-ups.
- Maintain accurate medical records and ensure compliance with privacy regulations.
- Handle phone systems efficiently, demonstrating excellent phone etiquette while addressing patient inquiries and concerns.
- Assist in the coordination of insurance claims, including Medicare processes.
- Support the dental clinic operations by managing patient flow and assisting with administrative tasks as needed.
- Utilize Athenahealth software for scheduling, record keeping, and communication purposes.
- Provide bilingual support to enhance patient interactions when necessary.
Qualifications
- Previous experience in a medical office or dental clinic is preferred.
- Familiarity with medical records management and medical scheduling practices.
- Strong phone etiquette skills with the ability to communicate effectively with diverse populations.
- Bilingual proficiency is a plus, enhancing our ability to serve a wider range of patients.
- Knowledge of Medicare processes is advantageous but not required.
- Proficiency in using phone systems and basic office equipment is essential.
- A commitment to maintaining patient confidentiality and adhering to HIPAA regulations.
Join our team as a Medical Office Assistant where you can make a meaningful impact on patient care while developing your skills in a supportive environment!
Job Type: Full-time
Pay: $18.24 - $18.95 per hour
Expected hours: 40 per week
Schedule:
- Monday to Friday
Work Location: In person
Salary : $18 - $19
