Aquatic Center Swim Lesson Manager

JOB DESCRIPTION: Swim Lesson Manager

EXEMPT: No

COMPENSATION CLASS: Seasonal

DEPARTMENT: Parks and Recreation

REPORTS TO: Aquatic Center Coordinators and Recreation Supervisor

JOB SUMMARY:

The Swim Lesson Manager will be responsible for the management and operations of the swim lesson program at the Proesel Park Family Aquatic Center.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Duties specific to the Swim Lesson Manager position:

• Lead staff through professional attitude and superior job performance
• Directly supervise Swim Lesson Instructors
• Determine the assignment of Swim Lesson Instructors based on program needs
• Schedule private swim lessons
• Communicate with swim lesson parents
• Complete appropriate documentation including incident and accident reports, instructor evaluations, and other documentation as assigned
• Address customer requests and complaints in a courteous and thorough manner, involving managers as needed
• Wear proper uniform while on duty
• Comply with all Village policies, protocols, and procedures
• Perform other job-related duties as assigned

Adhere to Swim Lesson Instructor Duties as Follows:

• Be familiar with swim lesson levels/curriculum and use course materials effectively
• Provide instruction to varying ages
• Begin and end class on time, remain after class to answer participant and/or parent questions and clean up supplies
• Educate participants on proper technique and promote swimmer safety at all times
• Maintain accurate and neat progress cards, certificates, and attendance information
• Ensure all teaching areas are free of hazards and that materials and equipment are returned to designated locations
• Communicate openly and in a positive manner with parents of participants to provide constructive feedback regarding student skills and progress
• Present a professional appearance and attitude at all times, and maintain a high standard of customer service

SUPERVISORY RESPONSIBILITIES:
This position requires management responsibilities of a supervisory nature. Incumbents must be proficient in basic concepts relating to personnel management.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to successfully complete American Red Cross Certification Community First Aid and Safety
• Completion of American Red Cross Certification in Lifeguarding preferred
• Prior experience as a swim lesson instructor required
• High school or college education in progress or completed

This position requires the following.

• Ability to positively interact with the public
• Ability to lead small group and individual swim lessons with varying ages
• Ability to complete and maintain swim lesson paperwork
• Must be able to attend all mandatory meetings and instructor development sessions as scheduled

COMPUTER SKILLS:
Proficient with Microsoft Office Suite. Ability to learn how to navigate and utilize the CivicRec registration system for program rosters and Point of Sale.

LANGUAGE SKILLS:
Ability to read and comprehend instructions, correspondence, and memos. Ability to properly fill out incident and accident reports as well be able to communicate in an emergency situation

MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide numbers. Ability to perform these operations using units of American money, weight measurement, volume, and distance.

REASONING ABILITIES:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

OTHER SKILLS & ABILITIES:

• Understanding of the principles, practices, and objectives of Parks and Recreation administration and of the Proesel Park Family Aquatic Center
• Ability to prioritize duties and complete tasks within allotted hours
• Ability to react calmly and effectively in emergency situations
• Ability to communicate with the public tactfully and courteously
• Commitment to promoting the positive image of Village of Lincolnwood
• Must be available to work a flexible schedule, including evenings and weekends
• Ability to maintain efficient and effective communication with supervisor and subordinates
• Ability to pass pre-employment physical skills evaluation as stipulated by the department
• Ability to follow routine verbal and written instructions
• Knowledge of customer service standards and procedures

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to use hands to finger, handle or feel objects, tools, or controls. The employee is often required to walk, sit, stand, reach with hand and arms, talk, and hear. The employee will frequently lift and/or move up to 50 pounds.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Employee must be able to sit or stand for an extended period of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment varies between moderate and high. Frequent exposure to natural and seasonal weather conditions as well as insects while guarding the pool and completing job duties.

SAFETY:
All employees are expected, as a condition of employment, to adopt the concept that the safe way to perform a task is the most efficient and the only acceptable way to perform it. Safety adherence of performance will be considered an important measure of employee performance evaluation. As such, the employee must:

• Comply with established safe work rules and the special instructions of the supervisor
• Report all accidents and injuries immediately and cooperate in all accident and injury investigations, supplying supervisors with full and complete information
• Submit recommendations for safety and efficiency, as well as report defective equipment and unsafe conditions
• Know their exact duties in case of fire or catastrophe
• Use safety equipment provided for personal use in performing daily work assignments
• Only operate equipment trained and authorized to operate
• Provide public protection from unsafe conditions and hazards resulting from municipal work operations
• Participate in special safety activities, as designated, such as Safety Committees, Job Safety Analysis, special training, etc.