Community service aide

General Purpose

Performs duties in support of law enforcement including responding to calls, dispatching, directing traffic at school crossings and other related duties in a community involved and problem solving focused policing environment.

Essential Duties and Responsibilities

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.

• Answers the telephone and takes information on requests for police assistance.
• Dispatches officers to calls for service.
• Conducts investigations.
• Prepares written reports, records and correspondence in accordance with generally accepted police practices and departmental policy and procedures.
• Testifies professionally and credibly in court proceedings.
• Directs traffic and investigates accidents.
• Utilizes forensic techniques, including the use of hazardous chemicals.
• Operates all department vehicles safely and efficiently under routine response conditions and for extended periods of time.
• Operates complex technical equipment such as various types of communications equipment, fax machines, computers, radar, and other technology related to law enforcement.
• Deploys Traffic Counter including set-up and removal, and daily monitoring.
• Provides first aid to the injured.
• Contributes to the accomplishment of the departmental goals and measurable objectives.
• Performs other related duties as assigned.

Minimum Qualifications

MINIMUM QUALIFICATIONS

Education and Experience :

High School Diploma or GED equivalent and one (1) year of related work experience, or equivalent combination of education and experience.

Additional Qualifications :

• Must have good eyesight, including depth perception and the ability to distinguish colors.
• Must maintain high ethical, honesty and moral standards.
• Must be computer literate and proficient in Microsoft Office programs including Word and Excel.
• Must have considerable knowledge of modern office practices and procedures.
• Must maintain high ethical, honesty and moral standards.
• Must be able to fluently speak, hear, read and write in the English language. Ability to communicate in Spanish is a plus.
• Applicants must complete all requirements established by the Village of Pinecrest for employment. This may include, but not limited to, a written examination, typing test, psychological screening to determine suitability for position, polygraph examination, comprehensive background investigation, and a job-related medical examination including a drug / alcohol screening test.
• The minimum qualifications may be waived by the Village Manager.

Knowledge, Skills and Abilities :

• Ability to gain a thorough understanding and grasp of the application of constitutional law, statutory law, Village ordinances, technical police practices and procedures and department policies, procedures, orders, and regulations.
• Ability to learn and retain a thorough knowledge of the Village including not only its physical characteristics, but also its normal routine of events and the usual behavior patterns of its residents.
• Ability to exhibit courage, initiative, problem solving capacity, sound judgment and good human relations skills in coping with the numerous situations which may be encountered.
• Ability to demonstrate firmness, mature judgment and a fair, unbiased, professional manner in conduct when dealing with members of the public, offenders and other members of the criminal justice system.
• Ability to attend academy training program and successfully meet the academic leadership, general performance and physical ability standards of the training program.

Ability to complete all required pre-academy testing.

• Ability to obtain and maintain a licensed driver status in the State of Florida.
• Ability to be flexible with work assignments, days off and duty hours.
• Ability to maintain a high level of ethical and professional standards in day-to-day activities and on confidential matters.
• Ability to maintain a high level of organization.
• Ability to perform several tasks at one time.
• Ability and responsibility to effectively work independently, exercise discretion and independent judgment and maintain confidentiality and professionalism in the execution of duties.
• Ability to deal with confidential and sensitive matters and exercise discretion.
• Ability to get along with others and work effectively and courteously with the public and fellow workers.

PHYSICAL DEMANDS

The work is light work which requires exerting up to 20 pounds of force occasionally, and / or up to 10 pounds of force to move objects.

• Balancing : Maintaining body equilibrium to prevent falling while walking, standing or crouching on narrow, slippery, or erratically moving surfaces.
• Crouching : Bending the body downward and forward by bending leg and spine.
• Handling : Picking, holding, or otherwise working, primarily with the whole hand.
• Hearing : Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound.
• Pulling : Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.
• Repetitive Motion : Substantial movements (motions) of the wrist, hands, and / or fingers.
• Standing : Particularly for sustained periods of time.
• Talking : Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Visual Acuity : Have visual acuity to operate motor vehicles and / or heavy equipment.
• Walking : Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.

WORK ENVIRONMENT

Work is typically light and performed in an office and / or outdoor environment.

Application Process & Documentation

Instructions : Please read carefully. Failure to follow instructions may disqualify you from selection.

Applicants must download and complete the (click link) : Police Civilian Supplemental Package (Download PDF reader)

NOTE : This package cannot be completed online.

• Use the Checklist included in the supplemental package to determine which documents are applicable to you. If the Checklist states, " required ", the document MUST be submitted to the Village of Pinecrest.
• Submit the completed supplemental package, including the Checklist either in person or via US Mail to the address below within ten (10) business days of submitting your online application.

DO NOT UPLOAD ANY DOCUMENTS WITH YOUR APPLICATION .

Additionally, applicants must completely detail their work experience on the employment application, including but not limited to, dates of employment and reasons for leaving prior employment, or your application will be deemed incomplete and risk being disqualified.

Veterans Preference : Veterans Preference is awarded in accordance with Florida State Statute 295.07. If claiming veteran’s preference, it must be indicated on the application form and proper documentation, including all DD-214 forms submitted with the application.

Prior to employment, successful completion of a background investigation will be required.

Depending upon the position, a medical examination and / or drug screen may be required. Additionally, appointment to certain positions (including promotions or transfers) may be contingent upon submission of official transcripts.

The Human Resources Office is open Monday Friday, 8 : 00 a.m. to 4 : 30 p.m., excluding holidays.

Village of Pinecrest

Human Resources Office

12645 Pinecrest Parkway

Pinecrest, FL 33156

The Village of Pinecrest is an Equal Opportunity Employer and a Drug and Alcohol Free Workplace

The Village of Pinecrest complies with the Equal Pay Act which requires that men and women in the same workplace be given equal pay for equal work.

The Village of Pinecrest participates in the E-Verify Program

Last updated : 2024-06-04

Salary : $39,125