What are the responsibilities and job description for the Receptionist (Every Sat, Sun, Mon) position at Village Place Health and Rehab?
Village Place Health and Rehab -
Village Place Health and Rehabilitation is looking for a Full time receptionist to be the first impression of our beautiful, fully renovated Skilled Nursing facility. We are looking for an experienced front desk receptionist who is looking for a rewarding job experience.
Work Hours are every Saturday, Sunday and Monday from 8AM to 7PM
The top priorities of this position are :
Make the best first impression & provide effective customer service.
Promote positive public relations with residents, family members and guests.
Interact with the residents & greet incoming visitors. Direct visitors and callers to proper locations and department heads.
Be experienced in Microsoft Office.
Provide clerical support for the administrative staff.
Essential Duties & Responsibilities
Answer phones with proper phone etiquette & direct all calls in a polite & friendly manner to the appropriate person.
Monitor the doors as to incoming & outgoing persons.
Maintain lobby area in an orderly manner, free from clutter at all times.
Report unusual incidents to management.
Qualifications for this position :
Previous experience in work involving public contact such as customer service, is desirable.
Must have excellent communication skills.
Able to operate a multi-line telephone system.
Must be computer literate with extensive knowledge of Microsoft programs.
High school degree or equivalent required. College education preferred.
The Ideal Candidate will :
Be polite, responsible, outgoing, punctual, always on time, resourceful, very accurate and detail-oriented.
Flexible as to work schedule. Must be available to work on weekends, holidays & in emergencies.
Must be able to work under pressure and multi-task.
Ability to apply common sense understanding to carry out instructions in written, oral or diagram form.
Self-motivated with a strong work ethic and the ability to work independently AND as a team member.
Must enjoy teamwork.