What are the responsibilities and job description for the Host position at Villaggio Del Vino?
Job Overview
We are seeking a friendly and professional Host to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will be passionate about hospitality and guest services, ensuring that every guest feels welcomed and valued from the moment they arrive. As a Host/Host, you will play a crucial role in creating a positive first impression and maintaining the flow of service in our establishment.
Responsibilities
- Greet guests warmly as they enter the restaurant and provide them with menus.
- Manage reservations and seating arrangements efficiently to optimize table turnover.
- Communicate effectively with the kitchen and waitstaff to ensure smooth service.
- Assist guests with inquiries regarding menu items, specials, and dietary restrictions.
- Utilize POS systems, such as Aloha POS, for managing reservations and orders when necessary.
- Help maintain cleanliness and organization of the front-of-house area.
- Address guest concerns promptly and professionally to enhance their dining experience.
- Collaborate with team members to ensure exceptional customer service throughout the dining experience.
Qualifications
- Previous experience in hospitality or guest services is preferred but not required.
- Strong communication skills with an emphasis on customer service.
- Ability to work well under pressure in a busy restaurant environment.
- Familiarity with food service operations is a plus.
- A positive attitude and a willingness to help others are essential traits for success in this role.
- Flexibility to work various shifts, including evenings and weekends, as needed.
Join us in providing outstanding service and creating memorable experiences for our guests!
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $12 - $15
