Home Services Sales - Project Manager

Beginning in 1947 with just one man, Del Beutler, Villara has been offering innovative products and services and outstanding customer service for more than seven decades all thanks to the people that work here. We fulfill our mission by recruiting, training, promoting and rewarding an incredible team of individuals whose commitment to creating and developing peerless products and services allows our business to flourish. We know we can rely on Villara's values and guiding principles and we benefit from Villara's commitment to our on-going professional and personal development.

We believe in Building People…Building Trust…Building Dreams.

Position Overview
The Project Manager- Home Services is responsible for generating leads, following up on Tech generated leads, evaluating the HVAC needs of residential customers, following the Certain Path Sales Model and creating and presenting options. This role requires good communication skills and HVAC knowledge

Technical Responsibilities of the Job
Meeting the client’s needs and wants while meeting the minimum budgeted sales as determined by management’s plan. The company depends highly on the Project Manager's ability to convert prospects into satisfied owners of new air conditioning and heating systems.

• Leads are valuable assets of the company and should be treated as such:
• Maintain a closing ratio on technician-generated leads of 75% or higher.
• Maintain a closing ratio on marketed leads of 50% or higher.
• Maintain an average sale price of TBD upon hiring.
• Be available within 15 minutes by phone at all times, other than scheduled vacations or holidays.
• Arrive at appointments 5 - 10 minutes ahead of time.
• Only present the price for a system when all the decision makers are present.
• Use the Home Comfort Guide.
• If both decision makers are not present, perform a partial survey and reset the appointment time when all decision makers are available.
• Perform a complete Comfort Survey and Home Analysis on every call. (Analysis tools will be provided)
• Complete all paperwork in a timely and accurate manner. The Project Manager is responsible for financing paperwork as well as ensuring collection of cash payments. Commission is not paid until the company is paid for the job or the client has signed a financing completion form.
• Spend at least two hours each week reading or listening to self-improvement or sales-related books, video, or audio.
• Conduct daily activities with the highest level of honesty and integrity, and always display a positive attitude toward fellow team members. Understand that any misrepresentation to a client or the Sales and Marketing Manager is grounds for immediate dismissal.
• Arrive on time for sales training meetings conducted by the Sales and Marketing Manager.
• The Commission sheet is approved by the Sales Manager before commission is paid.
• Obey company Code of Ethics and the Team Rules.

Behavioral Responsibilities of the Job

• Self-starter, reliable, flexibility with hours
• Excellent interpersonal communication skills on a technical level
• Able to work both independently and as part of a team

Leadership Responsibilities

• Self-leadership – the ability to lead yourself to meet your goals and those of the company.
• Ability to lead from within the team, and to offer assistance and guidance to other team members
• Lead in the development of your own career with the assistance of the Skills Matrix and Dozuki Standard Work App

Training/Certification

• 2 yrs Experience in Sales
• Valid CA Driver’s License and Insurable DMV Record
• Strong customer service skills
• Must pass random drug testing
• Be able to operate a smartphone and tablet
• Possess basic and/or advanced trade experience but not required
• Present and communicate professionally (written and verbal)
• Understanding of the current regulations within the field (we will and can train)

Education

• High School Diploma or equivalent preferred
• Associate degree preferred but not required

Individuals must be able to physically:

• Be able to lift 50 lbs. regularly, bend repeatedly, climb a ladder 40’, and kneel for extended periods of time
• Be able to work in the heat and cold weather
• Have no fear of heights

Working conditions and management style:

• Self-management is critical to success – arriving on time, staying on task, asking for assistance when needed, etc.

Performance Standards:

• Maintain a positive, friendly, and professional attitude.
• All Villara employees are expected to work well with other team members, sub-contractors, and customers
• All employees must be in good attendance and performance standing to be eligible for transfer or promotion

Villara Corporation is an equal opportunity employer. In compliance with all Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sex stereotype, gender, transgender, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, sexual orientation, military or veterans status or any other legally protected status. We are prepared to make reasonable accommodation, as necessary, per the Americans with Disabilities Act for our application and interview process. If you require accommodation, please notify Human Resources. Villara Corporation conducts drug testing in accordance with our “Zero Tolerance” drug policy. Villara Corporation is an “At-Will” employer as defined by the California Labor Code.