Product Operations Analyst // Spanish

Responsibilities:

• • Manage Intake Process (Support/Issue Requests): Provide direct support to the product owner by managing and resolving support and issue requests.
  • System Management & Administration: RBAC/permissions management, AD Group management, various system configurations.
  • User Acceptance Testing (UAT): Develop and execute UAT plans to ensure solutions meet the defined requirements and are ready for deployment.
  • End User Training: Create and deliver comprehensive training documentation and materials to ensure end-users are well-equipped to utilize new tools and systems.
  • App Rollout / Deployment Coordination: Coordinate the deployment of applications and hardware on the production floor, ensuring minimal disruption to manufacturing operations.
  • User Insights, Experimentation & Support Requirements Gathering: Support the Product team in making informed decisions based on a deeper understanding of user needs and behaviors.
  • Cross-Functional Collaboration: Work closely with product management, engineering, IT, and manufacturing teams to ensure alignment and successful project execution.
  • Data Analysis: Analyze data to provide insights and recommendations to ensure alignment to business objectives, support data-driven decision making and continuous improvement initiatives.
  • Reporting: Develop and maintain dashboards and reports to track key performance indicators (KPIs) and project progress.

Qualifications:

• • Experience: 3 to 8 years of experience in product operations, business analysis, or a related field, preferably within a manufacturing environment.
  • Education: Bachelor's degree in business, Engineering, Data Science, or a related discipline.
  • Skills: Strong analytical, problem-solving, product documentation, device configuration/testing, and communication skills. Proficiency in data analysis tools and project management software (e.g., MS Tools, Asana, ADO).
  • Attributes: Detail-oriented, proactive, and able to work in a fast-paced environment. Ability to translate complex technical concepts into user-friendly documentation.

Vimerse is a fast growing IT Company having a team of well trained professionals and with a huge spectrum of services to offer. It s having Innovation and Reliability as its driving force. We are proud to say that with our fleeting yet diverse experiences we are able to become a partner of choice with an astonishing accomplishment and customer satisfaction for our clients.

Our main motive is to provide professional support system to our clients aligned to their core business activity with an aim to provide cost effectiveness and optimum utilization of available resource while keeping pace with dynamic market conditions.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status

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