Gift Processing Specialist

Gift Processing Specialist

Key Information

• Reports To: Development Manager
• Location: Maple Valley, WA
• Base Pay: $25.14 - $28.80 / Hourly
• Job Classification: PT, Non-Exempt

About Vine Maple Place (VMP)

VMP, established in 2000 as a 501c3 nonprofit working with single parents and their children to break the generational cycle of homelessness. Serving families who are homeless or facing eviction, our commitment is to end homelessness in South King County. Over the past 12 years, our signature Stable Families program has grown, serving from 68 parents and children to nearly 4,500 individuals annually. Our programs focus on preventing homelessness or assisting families off the streets to become safe, stable, and equipped with new skills to permanently leave homelessness. Families achieve great success, becoming safe, stable, and self-sufficient; 95% are stably housed upon exiting the program, with 91% maintaining their housing a year later. Our evidence-based, client-centered services are delivered at two Family Hope Centers. As a community and faith-based organization, we rely on the thousands of volunteer hours and donations that make our work possible. Due to the homelessness crisis in King County, VMP is expanding to serve more families in need.

Job Summary

We are looking for a highly capable Gift Processing Specialist to maintain and enhance the performance of our organization's donor database. The ideal candidate has the ability to learn quickly, ask questions, understand business requirements, and provide workable solutions.

Responsibilities

• Ensure donor gifts are processed daily and accurately according to established donor gift procedures and maintain confidentiality of this information as appropriate.
• Generate gift receipts, acknowledgment letters and year-end tax receipts within the specified timeframe. Obtain appropriate signature on all gift receipts/acknowledgment letters and proofread updated merged data prior to mailing.
• Manage gift processing, daily data entry of donor donations received into CRM (eTapestry©), prepare daily donation reports with backup documents for accounting.
• Ensure donor gifts are processed daily and accurately according to established donor gift procedures and maintain confidentiality of this information as appropriate.
• Maintain donor records and attributes in database system. Assist in monitoring data quality and integrity. Execute data migration/cleansing projects.
• Run queries for direct mail, newsletters, donor communications, volunteer communications and other projects from database.
• Take initiative to improve support processes and decreasing delivery time. Look for ways to automate manual processes and increase self-service capabilities.
• Collaborate with internal teams effectively, seek to understand organizational needs, and operational processes.
• Manage volunteers including scheduling, training and overseeing their work for accuracy.
• Advanced use of Excel (pivot tables, combination of formulas to accomplish goals)
• Build reports and manipulate data in Excel, visualizing data with graphs, infographics and other methods, and craft presentations based on recommendations and findings.

Qualifications

Minimum Qualifications

• Have a personal relationship with Jesus Christ and agree to the VMP Statement of Faith.
• Be passionate about helping families overcome the trauma of homelessness.
• Embrace diversity and work effectively with a diverse team of professionals; sensitivity to the needs of clients, staff and volunteers from diverse cultural and economic backgrounds.
• Proficient computer skills including MS Office, particularly Excel, Outlook and Word.
• 3 years database experience.
• High attention to detail and concern for accuracy (an eagle-eye for anomalies)
• Excellent organizational skills.
• Must pass and maintain an acceptable background check.
• CRM implementation experience preferred

Further Compensation Details

• 401(k), with matching
• Up to 7 paid holidays
• Vacation accrued per hours worked, up to 10 days per year
• 6 days of floating holiday per fiscal year, after 6 months employment, prorated first year
• 20 hours Additional PTO
• Protected Sick Leave accrued for a maximum of 64 hours per year

The above is intended to describe the general content of, and the requirements for, satisfactory performance in this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements of this position. Other duties may be assigned.

Job Type: Part-time

Pay: $25.14 - $28.80 per hour

Expected hours: 20 per week

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Schedule:

• 4 hour shift
• Monday to Friday

Experience:

• gift processing: 1 year (Preferred)
• CRM database: 1 year (Preferred)

Ability to Relocate:

• Maple Valley, WA 98038: Relocate before starting work (Required)

Work Location: In person

Salary : $25 - $29