What are the responsibilities and job description for the Cashier/Customer Service position at Vine Ripe Market?
Overview
We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for customers, providing exceptional service and ensuring a positive shopping experience. Your responsibilities will include processing transactions, assisting customers with inquiries, and promoting products through effective upselling techniques. The ideal candidate will possess strong interpersonal skills and a passion for delivering outstanding customer service in a retail environment.
Duties
- Greet customers warmly and assist them throughout their shopping experience.
- Operate the Point of Sale (POS) system efficiently to process transactions accurately.
- Handle cash, credit, and debit transactions while ensuring compliance with company policies.
- Engage in upselling techniques to promote additional products and services.
- Provide product demonstrations to enhance customer understanding and satisfaction.
- Maintain cleanliness and organization of the checkout area and surrounding displays.
- Address customer inquiries and resolve issues promptly to ensure customer satisfaction.
- Assist in inventory management by restocking shelves and conducting product counts as needed.
- Collaborate with team members to achieve store goals and maintain a positive work environment.
Experience
- Previous experience in retail sales or customer service is preferred but not required.
- Familiarity with grocery store operations is a plus.
- Basic math skills are essential for handling transactions accurately.
- Experience with retail math concepts is beneficial for effective inventory management.
- Ability to supervise or mentor junior staff members is an advantage.
- Strong communication skills to effectively interact with customers and team members.
- A proactive attitude towards learning new products and services offered in-store.
Join our team as a Customer Service Associate / Cashier, where you can grow your skills in a dynamic retail environment while contributing to an exceptional shopping experience for our valued customers.
Job Type: Part-time
Pay: From $16.00 per hour
Expected hours: 20 – 32 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
- Morning shift
- Night shift
Experience:
- Basic math: 1 year (Preferred)
- Customer service: 2 years (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Preferred)
Ability to Relocate:
- La Mesa, CA 91942: Relocate before starting work (Preferred)
Work Location: In person
Salary : $16