What are the responsibilities and job description for the Service Advisor position at Vineland Auto Group?
Our company is looking for a Service Advisor with great CSI scores. Must show proven track record as well as great customer service skills.
What We Offer
- Medical and Dental
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Long term job security
- Health and wellness
- Discounts on products and services
Responsibilities
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Ensures that the daily inventory of technicians' time is consistently sold to service customers.
- Distribute work between technicians efficiently
- Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Qualifications
- Must have at least 2 years experience as a Service Advisor in the auto industry
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance.
- Clean driving record
Job Type: Full-time
Shift:
- 8 hour shift
Work Days:
- Every weekend
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 2 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Job Type: Full-time
Pay: $30,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $30,000 - $80,000