Service Manager

Cdk Experience preferred

3 years Auto motive service manager experience required

Job Overview
We are seeking a dedicated and experienced Service Manager to lead our automotive service department. The ideal candidate will possess strong leadership skills and a deep understanding of automotive service operations, including oil changes, tire services, and the maintenance of shocks and struts. As a Service Manager, you will be responsible for ensuring exceptional customer service while overseeing a team of service technicians and managing daily operations within the dealership.

Responsibilities

• Oversee daily operations of the service department to ensure efficiency and productivity.
• Manage and mentor a team of service technicians, providing guidance on best practices in automotive service.
• Handle service writing tasks, including creating detailed work orders and communicating with customers regarding their vehicle needs.
• Ensure all services performed meet dealership standards, including oil changes, tire services, alignments, and shock/strut replacements.
• Monitor cash handling processes to maintain accuracy in transactions.
• Collaborate with other departments to enhance customer satisfaction and streamline operations.
• Maintain up-to-date knowledge of automotive technology and industry trends to provide informed recommendations to customers.
• Address customer inquiries and resolve any issues related to service delivery.

Requirements

• Proven experience in an automotive service environment, preferably within a dealership setting.
• Strong understanding of automotive systems and repair processes, including oil change procedures, tire services, shocks/struts maintenance, and alignment techniques.
• Experience with service writing and managing service technicians is highly desirable.
• Excellent communication skills with the ability to convey technical information clearly to customers.
• Strong organizational skills with attention to detail in managing multiple tasks simultaneously.
• Ability to work collaboratively in a team-oriented environment while also demonstrating leadership capabilities.
• Familiarity with cash handling procedures is preferred.

Join our team as a Service Manager where you can make a significant impact on our customers' experiences while leading a talented group of professionals in the automotive industry.

Job Type: Full-time

Pay: $50,000.00 - $125,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Work Days:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $50,000 - $125,000