What are the responsibilities and job description for the Patient Service Representative position at Vineville Internal Medicine?
Overview
We are seeking a dedicated and organized Patient Services Representative to join our healthcare team. This role is essential in ensuring a positive experience for our patients by providing exceptional front desk support and administrative assistance. The ideal candidate will have a strong understanding of medical terminology and be proficient in managing patient interactions while adhering to HIPAA regulations.
Duties
- Greet patients warmly and assist them with the check-in and check-out processes.
- Schedule appointments and manage the appointment calendar efficiently.
- Maintain accurate patient records and ensure all information is up-to-date.
- Handle patient inquiries, providing information about services, procedures, and office policies.
- Process insurance claims and medical collections as necessary.
- Utilize Eaglesoft software for patient management and record keeping.
- Assist with medical administrative support tasks, including filing, data entry, and correspondence.
- Ensure compliance with HIPAA regulations to protect patient confidentiality.
Requirements
- Previous experience as a Medical Receptionist in Internal Medicine or in a similar role is preferred.
- 2 Years eCW experience.
- Familiarity with dental terminology and ICD-10 coding is advantageous.
- Strong computer skills, including proficiency in electronic health record systems like Eaglesoft.
- Excellent communication skills, both verbal and written, with a focus on customer service.
- Ability to work effectively in a fast-paced environment while maintaining attention to detail.
- Knowledge of medical administrative support functions and medical collection processes is beneficial.
- Must demonstrate professionalism and compassion when interacting with patients.
We look forward to welcoming a new member to our team who shares our commitment to providing outstanding patient care!
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Internal Medicine
Schedule:
- Monday to Friday
Work Location: In person
Salary : $17 - $19
