Chief Operating Officer

Description

Vinson Hall Retirement Community (VHRC) is dedicated to providing a vibrant, caring, and high-quality living environment for older adults. Every employee at VHRC plays a vital role in fulfilling our mission and upholding our core values of integrity, service, and excellence.

We are seeking a dynamic and experienced Chief Operating Officer (COO) to provide leadership and strategic direction for the successful operation of VHRC. The COO will oversee campus-wide operations, including clinical services, facilities management, and environmental services, ensuring alignment with corporate goals and regulatory requirements. This role requires a hands-on leader who is committed to fostering a culture of innovation, collaboration, and excellence while ensuring the highest quality of care for our residents.

Key Responsibilities

• Lead day-to-day operations, collaborating with senior leadership to develop and execute sustainable strategies aligned with VHRC's mission and values.
• Ensure compliance with policies, procedures, and regulatory requirements to maintain the highest standards of safety, service, and quality for residents, staff, and visitors.
• Develop and implement strategic initiatives to enhance operational efficiency, clinical excellence, and resident satisfaction.
• Oversee integrated health care services across the care continuum, ensuring high-quality resident care both in-house and through strategic partnerships.
• Foster a culture of engagement and continuous improvement among staff to drive performance excellence.
• Develop and monitor key performance metrics related to resident engagement, financial health, employee retention, and overall organizational success.
• Collaborate with the CFO to develop and manage the annual operating and capital budgets.
• Oversee capital asset management, long-term maintenance planning, and preventive maintenance programs to ensure the community's facilities remain safe and operational.
• Work closely with Human Resources to attract, retain, and develop a highly skilled workforce, ensuring succession planning for key leadership roles.
• Serve as a liaison between residents, families, and the CEO to address concerns and enhance service delivery.
• Represent VHRC in Board and Resident Association (VHRA) meetings, providing strategic input and updates.
• Maintain professional affiliations and stay informed about industry trends, regulatory changes, and best practices in senior living.
• Provide leadership for the organization's risk management program and uphold resident confidentiality and rights at all times.

Requirements

Skills & Expertise :