What are the responsibilities and job description for the Need End User Technical Support Analyst - STATE OF LOUISIANA position at Vinsys Information Technology Inc?
Hope you are doing well. We have an open position for a SR-5225179 - End User Technical Support Analyst. Pl. go through the below description and let me know your interest. If you are interested, kindly share a copy of your resume to hr@vinsysinfo.com along with the rate / salary and best time to reach you.
Role : End User Technical Support Analyst
Client: State of LOUISIANA
Location: Hybrid, LOUISIANA
Duration: Longterm
Scope
Role : End User Technical Support Analyst
Client: State of LOUISIANA
Location: Hybrid, LOUISIANA
Duration: Longterm
Scope
- Responsible for advanced field support including desktop reimaging and deployment of new end user devices with Windows 10 operating systems.
- Responsible for basic field support hardware and software device support including troubleshooting, hardware replacement, applying prebuilt image packages.
- Responsible for remote software and device support and problem resolution, which includes advanced troubleshooting, installation and configuration.
- Active Directory Domain Services
- Windows Imaging and Driver Management
- User Profile analysis and migration
- Customer Service Skills
- Advanced troubleshooting with basic hardware and software components
- Experience in deployments with Microsoft System Center Configuration Manager
- Desktop and Mobile Device imaging and user transition
- Third party software to be migrated and handled on a case-by-case basis
