What are the responsibilities and job description for the Need Technical Support Analyst 4 - Local to Richmond, VA position at Vinsys Information Technology Inc?
Hope you're doing well. We have an open position for a Technical Support Analyst 4. Pl. see the details below and let me know your interest. If interested, pl. Share a copy of your resume to hr@vinsysinfo.com along with your salary / rate expectations and the best time to reach you.
Role : Technical Support Analyst 4
Client: VSP State of VA
Location: Richmond, VA (Onsite) Need candidate within 2hrs drivable distance
Job ID: 759390
Interview Mode: In Person Only
Virginia State Police Is Seeking a Support Analyst To Assist Agency Personnel In Their Interaction With The Virginia Information Technology Agency (VITA). The Successful Candidate Will
Skill
Required / Desired
Amount
Experience
Help desk experience in an IT environment
Required 5 Years
A good general knowledge of IT concepts (e.g., networking, PCs, etc.)
Required 5 Years
Familiarity with common office applications (e.g., MS Office suite)
Required 5 Years
Excellent communication skills
Required 5 Years
Power BI skills are a plus
Highly desired 5 Years
Question 1 Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment?
Question 2
Please list candidate's email address.
Question 3
In What City and State is your candidate currently located?
Question 4
If selected the role requires the candidate to work on site 5 days per week. Does your candidate agree to this arrangement?
Question 5
If Selected this role requires the candidate to interview in person. Does your candidate agree to this arrangement?
Role : Technical Support Analyst 4
Client: VSP State of VA
Location: Richmond, VA (Onsite) Need candidate within 2hrs drivable distance
Job ID: 759390
Interview Mode: In Person Only
Virginia State Police Is Seeking a Support Analyst To Assist Agency Personnel In Their Interaction With The Virginia Information Technology Agency (VITA). The Successful Candidate Will
- Assist agency personnel in problem resolution by ensuring that VITA support tickets are routed correctly and resolved in a timely manner.
- Assist with researching and communicating technical information between the agency personnel and the VITA resources working the problem tickets.
- Assist with escalating highly impactful tickets with the VITA help desk.
- User identity management
- End user devices such as PCs or printers
- Network issues at agency locations
Skill
Required / Desired
Amount
Experience
Help desk experience in an IT environment
Required 5 Years
A good general knowledge of IT concepts (e.g., networking, PCs, etc.)
Required 5 Years
Familiarity with common office applications (e.g., MS Office suite)
Required 5 Years
Excellent communication skills
Required 5 Years
Power BI skills are a plus
Highly desired 5 Years
Question 1 Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment?
Question 2
Please list candidate's email address.
Question 3
In What City and State is your candidate currently located?
Question 4
If selected the role requires the candidate to work on site 5 days per week. Does your candidate agree to this arrangement?
Question 5
If Selected this role requires the candidate to interview in person. Does your candidate agree to this arrangement?
